Salary Survey
Our yearly salary survey is a great way to get the measure of your industry and check out how your earnings compare...
Salary Survey: Call Centre
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Updated January 2011
| Contact Centre | €'000 |
| Call Centre Manager | 56-96 |
| Call Centre Manager & Language | 56-96 |
| Customer Service Manager | 36-56 |
| Customer Service Manager & Language | 41-71 |
| Customer Service Supervisor | 31-51 |
| Customer Service Supervisor & Language | 30-56 |
| Customer Service Team Leader | 29-39 |
| Customer Service Team Leader & Language | 29-46 |
| Customer Service Agent (3+ yrs exp) | 24-35 |
| Customer Service Agent (0-3 yrs exp) | 19-29 |
| Customer Service Agent & Language (3+ yrs exp) | 26-36 |
| Customer Service Agent & Language (0-3 yrs exp) | 18-29 |
| Telesales/Telemarketing | |
| Inside Sales Manager | 70-130 |
| Inside Sales Manager & Language | 70-130 |
| Inside Sales Supervisor | 50-90 |
| Inside Sales Supervisor & Language | 50-90 |
| Inside Sales Executive | 35-80 |
| Inside Sales Executive & Language | 35-80 |
| Lead Generation Executive | 35-50 |
| Direct Marketing Specialist | 20-30 |
* Salaries are OTE, normally basic is 60% and commission is 40%
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