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Salary survey by Manpower- Updated February 2008
| CONTACT CENTRE | Dublin | Leinster | Munster | Midlands | Connaught | |
| € | € | € | € | € | ||
| Customer Service | ||||||
| Call Centre Manager * | 75-95 | 72-92 | 72-92 | 55-75 | 55-75 | |
| Call Centre Manager & language * | 75-95 | 72-95 | 72-95 | 60-80 | 60-80 | |
| Customer Service Manager* | 40-45 | 35-40 | 35-40 | 35-45 | 35-50 | |
| Customer Service Manager & Language* | 50-70 | 48-70 | 48-70 | 40-50 | 40-60 | |
| Customer Service Supervisor* | 35-50 | 35-40 | 35-40 | 28-40 | 23-32 | |
| Customer Service Supervisor & language* | 35-55 | 35-50 | 35-50 | 30-45 | 25-35 | |
| Customer Service Team Leader** | 32-38 | 30-35 | 28-35 | 24-30 | 18-23 | |
| Customer Service Team Leader & language ** | 35-45 | 28-40 | 28-40 | 25-32 | 20-25 | |
| Customer Service Agent 3+ years** | 25-35 | 24-28 | 24-28 | 22-26 | 17-20 | |
| Customer Service Agent 3+ years & language ** | 28-35 | 24-30 | 24-30 | 24-30 | 20-25 | |
| Customer Service Agent (0-3 yrs) ** | 22-28 | 21-25 | 21-25 | 16-22 | 15-18 | |
| Customer Service Agent (0-3 yrs) & language ** | 22-28 | 17-25 | 17-25 | 17-24 | 16-20 | |
| Order Entry Clerk | 22-28 | 20-22 | 20-22 | 18-22 | 16-19 | |
| Order Entry Clerk with language ** | 22-28 | 20-24 | 20-24 | 20-24 | 17-20 | |
| Order Entry Manager | 30-40 | 25-35 | 25-35 | 25-32 | 31-33 | |
| Order Entry Manager with language ** | 30-45 | 25-30 | 25-30 | 25-32 | 33-36 | |
| Order Entry Clerk- temps (P/H) | 11-13 | 10-12 | 9.50-12 | 9.50-12 | 9.50-12 | |
| Telesales/ Telemarketing | ||||||
| Telesales Manager* | 55-75 | 35-40 | 35-40 | 30-40 | 35-45 | |
| Telesales Manager with language* | 55-75 | 35-45 | 35-45 | 32-40 | 38-50 | |
| Telesales Supervisor * | 40-50 | 30-40 | 30-40 | 24-30 | 20-25 | |
| Telesales Supervisor (With Language)* | 40-50 | 30-40 | 30-40 | 24-32 | 25-30 | |
| Inbound Telesales* | 25+ ote | 22+ ote | 22+ ote | 18-22 | 16-20 | |
| Inbound Telesales with language** | 25-28 | 20-28 | 20-28 | 20-24 | 17-20 | |
| Outbound Telesales** | 26+ ote | 25+ ote | 25+ ote | 18-24 | 17-23 | |
| Outbound Telesales with language** | 25-30 | 20-30 | 20-30 | 20-25 | 18-25 | |
| Direct Marketing Specialist | 20-35 | 19-30 | 19-30 | 18-30 | 17-29 | |
| * Standard benefits incl. An annual performance bonus of 10%-15%, VHI, Pension | ||||||
| ** Plus performance related bonus. Language bonus: 8-10% of salary per year, €800-1000. | ||||||