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MTS L1 SPECIALISTS

 

Company:

PAYPAL

Job Reference Number

13079938

Client ID:

RI/

Posted On:

Apr 16 2009

Location:

DUBLIN 15, DUBLIN NORTH

Job Type:

Permanent

Salary:

EXCELLENT SALARY

Benefits:

  • SPORTS & SOCIAL CLUB
  • SUBSIDISED CANTEEN
  • TRAINING / EDUCATION
  • STAFF DISCOUNTS
  • SHARE OPTIONS
  • GYM / GYM MEMBERSHIP
  • CAR PARKING
  • PENSION / PRSA
  • VHI
  • PAID HOLIDAYS
MTS L1 Specialists

General Summary

The MTS L1 Specialists is responsible for supporting and troubleshooting PayPal Product offerings such as Website Payments Standard, IPN/PDT, Website Payments Pro, and the PayFlow suite of tools. In addition, the MTS L1 Specialist will be proficient in resolving escalated technical inquiries from PayPal’s legacy products that directly impact PayPal Merchant. A MTS L1 Specialist may be asked to assist with technical escalations resulting from new releases of merchant functionality and general merchant support as needed. As PayPal’s merchant products continue to expand, the MTS L1 is responsible for developing proficiency in new products and enhancements
Job Qualifications

- Fluency in English.
- Must have strong understanding of HTML and internet development technology and concepts.
- Must have ability to decipher, troubleshoot, and correct HTML as related to PayPal product offerings
- Must be able to speak to advanced development concepts with potential customers in a clear and confident manner.
- Basic knowledge of web scripting concepts (.NET, Perl, ASP, PHP, Java, ColdFusion, JavaScript)
- Familiarity with common web development software (FrontPage, Dreamweaver, Adobe GoLive, etc)
- Ability to take on special projects as assigned with little or no supervision and meet set deadlines.
3 years related experience including:
A minimum of two years of relevant work experience with educational requirements. Five years considered as equivalent.
Fluency in English, •
Existing Technical Knowledge of PayPal Products offerings a plus
Knowledge of payment gateway services formerly provided as VeriSign Payment Services a plus.
Work experience in a customer care environment where proficiency was developed in contact centre channels.
Experience with web technologies, development languages and environments, including 1 or more of the following: HTML, C/C++, Perl, Java, VB, .Net, SQL, MySQL, PHP, Cold Fusion, ASP, Window Servers, Unix/Linux, XML.
Experience in an Internet company a plus
Relevant Work Authorisation Visa Required