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NORDIC CUST. SERV. & ORDER MANAGEMENT R

 

Company:

E PEOPLE
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Job Reference Number

13482321

Client ID:

RI/NORDIC CUST. SERV. & ORDER
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Posted On:

Jun 16 2009

Location:

CORK CITY, CORK
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Job Type:

Permanent

Salary:

€27K
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Benefits:
  • CAR PARKING
  • PENSION / PRSA
  • BONUS
  • COMPRESSED HOURS
  • PERM. HEALTH INSURANCE
  • NEGOTIABLE
  • PAID HOLIDAYS
  • EMPLOYEE ASSISTANCE PROG
My client, based in Cork, is looking for a Customer Service Rep with Nordic Languages to join their large multinational company.

Job Description:

  • Ensure quick turnaround of order and query validation process
  • Liaising directly with the data management team, Sales, customers and other internal departments
  • Daily tracking of queries received & analysing these on a monthly basis to identify area's of improvements for the market
  • Working together with the Sales team to roll-out training plans for customers
Requirements:

• 2 years + previous customer service experience
• Business or other relevant 3rd level qualification desirable
• Fluent in both English and any Nordic language (Swedish, Danish or Norwegian) (written and verbal)
• Experience of meeting & exceeding targets/KPI's on daily, weekly and monthly basis

If you are interested in the above position please call Pablo Calderoni on +353 1 4794569 or email your CV to pablo at epeople.ie