NORDIC CUST. SERV. & ORDER MANAGEMENT R
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Job Reference Number |
13482321 |
Client ID: |
RI/NORDIC CUST. SERV. & ORDER |
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Posted On: |
Jun 16 2009 |
Location: |
CORK CITY, CORK |
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Job Type: |
Permanent
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Salary: |
€27K |
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Benefits: |
- CAR PARKING
- PENSION / PRSA
- BONUS
- COMPRESSED HOURS
- PERM. HEALTH INSURANCE
- NEGOTIABLE
- PAID HOLIDAYS
- EMPLOYEE ASSISTANCE PROG
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My client, based in Cork, is looking for a Customer Service Rep with Nordic Languages to join their large multinational company.
Job Description:
- Ensure quick turnaround of order and query validation process
- Liaising directly with the data management team, Sales, customers and other internal departments
- Daily tracking of queries received & analysing these on a monthly basis to identify area's of improvements for the market
- Working together with the Sales team to roll-out training plans for customers
Requirements:
• 2 years + previous customer service experience
• Business or other relevant 3rd level qualification desirable
• Fluent in both English and any Nordic language (Swedish, Danish or Norwegian) (written and verbal)
• Experience of meeting & exceeding targets/KPI's on daily, weekly and monthly basis
If you are interested in the above position please call Pablo Calderoni on +353 1 4794569 or email your CV to pablo at epeople.ie