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MANAGER TRAINING AND DEVELOPMENT

 

Company:

COMFORT KEEPERS
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Job Reference Number

13867179

Client ID:

RI/TDM09
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Posted On:

Aug 10 2009

Location:

IRELAND, DUBLIN
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Job Type:

Contract/Permanent

Salary:

DOE
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Benefits:
  • LAPTOP
  • MOBILE PHONE


Role: Training and Development Manager (TDM)
Reporting to: Human Resources Manager (HRM)


Overall Objective: Development and delivery of training to carers and office staff. Ensuring compliance with training related health and safety requirements. Maintenance of training records and training needs analysis.
Duties:


The successful candidate will be responsible for;

  • Design, develop & deliver customized formal and informal training programs and workshops;
  • Improve the competencies & skills of the current employees;
  • Continually assessing sales needs and ensuring training performance improvements;
  • Manage the co-ordination of sales training & development programmes;
  • Design & develop training other training material that will support training and developmental strategies;
  • Developing & implementation of detailed & effective training;
  • Preparation of weekly management reports;
  • Designing, planning, conducting and/or co-ordinating appropriate training programs for our employees;
  • Maintain good customer and supplier relationships by performing all duties in a timely, friendly and professional manner;
  • Record and document employee training satisfaction using feedback procedures;
  • Developing and delivering workshop training days, including on-site training including pre-course preparations and resources;
  • Developing and delivering training programs on specific healthcare need;.
  • General clerical duties, ensuring filing is up to date and efficiently organized, including quotations, letters, memos and minute departmental meetings;
  • Developing and presenting product training programs and workshops for employees, and providing as required practical medical advice and support;
  • Managing and co-ordinate principal partner training events;
  • Educating and coaching relevant departments so they are equipped to provide care and advise on training request;
  • ad hoc duties as required.


Human Competencies
  • Applicants will be pro-active individuals with strong communication, negotiation, creativity, problem solving and decision-making skills, with the ability to work in a dynamic and challenging environment;
  • Have excellent relationship building skills;
  • Be empowered to take responsibility and accountability;
  • Possess strong analytical ability;
  • Demonstrate proven negotiation experience and influencing skills;
  • Be a strategic thinker;
  • Applicants must ensure attention to detail;
  • Be performance orientated;
  • Possess the ability to share knowledge;Be innovative and have a multitasking ability;
  • The successful candidate will be capable of working independently and have the ability to work under pressure;
  • Interested applicants should have a relevant health/social care or nursing background and must have care of the elderly experience and staff management experience;
  • Anticipates & understands the broader impact of the training approach on the entire business;.
  • Ability to work with Microsoft Packages;
  • Good commercial awareness;
  • A desire to develop a career in training & development;
  • Assess various options in terms of delivery of training to staff, seek to implement best practice and cost effective training;
  • Design and deliver training programmes in line with key strategic goals, ensuring a positive commercial impact;
  • Supports the evaluation of development activities – scoping the required budget, evaluation of overall and individual development solutions and how they provide a return on investment;
  • Manage the training logistics associated with training events;
  • Provides timely and regular reporting to management and the wider organisation
  • Excellent organizational and time management skills;
  • Ability to build relationships and deal confidently with internal customers and external service providers;
  • Ability to deliver to tight deadlines;
  • This position is based in Dublin, but you will be required to service out satelite sites across Ireland. 40% Dublin based and 60 % Ireland coverage.


Business Competencies
  • Have demonstrated good commercial and business acumen;
  • Understanding of clinical systems implementation methodologies, process reengineering and change management;
  • Solid verbal and written communication skills;
  • Preferred background in nursing, social work or other ancillary services;
  • May suit somebody from a Nursing/ Medical /Social background;
Desirable
  • ECDL and comfortable in an IT rich environment;