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CLAIMS ADMINISTRATION

 

Company:

HAYS ACCOUNTANCY & FINANCE
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Job Reference Number

13906293

Client ID:

RI/111564
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Posted On:

Aug 13 2009

Location:

SHANNON, NATIONWIDE
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Job Type:

Temporary

Salary:

£10 - £13 /HR
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Benefits:
  • SUBSIDISED CANTEEN
  • CAR PARKING
My client are currently recruiting claims administrators for a duration of 6 months.

Job Purpose

To deliver first class professional customer service in the Claims department ensuring customer satisfaction through all level of claims assessment. To work as part of a team in a busy environment assessing all continuing claims promptly, efficiently and in accordance with agreed procedures, targets, timescales and service standards, thereby ensuring departmental objectives are met.

Principal Accountabilities

- To assess and investigate the validity of claims received within relevant timescales and in accordance with departmental procedures and standards, making telephone contact when relevant.
- To action system generated workloads daily, dealing with all actions necessary both promptly and efficiently in accordance with departmental objectives and deadlines.
- To assess and reply to all incoming post received within relevant timescales and in accordance with departmental procedures and standards, making telephone contact when relevant.
Knowledge/Experience/Skills Needed
• Excellent Customer Service Skills
• Ability to work under pressure
• Accuracy
• Ability to work to deadlines
• Ability to achieve results through others.
• Problem solving skills.
• Strong analytical skills
• Excellent planning & organising skills
• Thorough product knowledge
Desirable

- Insurance admin experience


Hays Ireland is a trading division of Hays Specialist Recruitment (Ireland) Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.com