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CLIENT CARE REP - FLUENT GERMAN &SPANIS
Company:KINGSLEY RECRUITMENT |
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Job Reference Number |
14220299 |
Client ID: |
RI/KING6729 |
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Posted On: |
Nov 12 2009 |
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Location: |
CORK |
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Job Type: |
Permanent |
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Salary: |
EXCELLENT |
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Job Purpose
To provide field sales support to the field sales team, ensuring accurate processing of data to provide the highest levels of service possible for (TBD)
Responsibilities
Management of customers forecasts for factories and sales team purposes.
Use SAP Bookings and Billing reports, to prepare the weekly/monthly financial report. This is used as a base to the MSOB and to keep track of our M/S according to contracts
Enter and keep track of Quotes.
Enter and keep track of Purchase Orders
Enter and keep track of Sample Orders
Administration of customer returns
Provide Backlog Reports (in SAP) to Customer and Colleagues.
Provide Shipments Reports (in SAP) to Customer and Colleagues.
Chase lost shipments.
Keep track of invoices payments and litigations by running regular statements of accounts.
Coordinate allocation situation when needed for Strategic accounts.
Regular contacts (meetings, phone calls and e-mail) with the customers’ purchasers, planners and component engineers.
Coordination responsibility for Regular/Quarterly Factory meetings for our Customers
Provide Power Point Presentations for our Sales & Marketing activities
Coverage for other FSA in the Europe team in case of vacation, absences ect…
Support of the Team Leader for specific and sporadic requested works
Key Competencies
Required
§ Must be fluent in German & Spanish
§ Working knowledge of Excel (ideally using pivot tables)
§ Complete customer focus
§ Computer literate
§ Excellent telephone manner
§ Good planning and organisational skills and ability to prioritise
§ Good interpersonal and communications skills
§ Ability to work well in a team environment
§ Flexible
Previous Relevant
Work Experience
§ 3 –5 years experience in a similar role is desirable but not essential
§ Knowledge of SAP is desirable but not essential
Minimum Qualifications
§ ECDL Course
OR
§ A recognised Business qualfication
PLUS
3 – 5 years relevant experience
FOR FURTHER INFORMATION ON THIS POSITION PLEASE CONTACT OUR OFFICE ON 021 - 4942900 OR E-MAIL YOUR C.V.
KINGSLEY RECRUITMENT
"OUR JOB IS YOUR CAREER"
