COLLECTIONS OFFICER
| |
|
|
Job Reference Number |
14294074 |
Client ID: |
RI/MCM |
|
Posted On: |
Mar 12 2010 |
Location: |
DUBLIN SOUTH |
|
Job Type: |
Permanent
|
Salary: |
NEGOTIABLE |
|
Benefits: |
|
An Irish based 3rd party Collection agency -Southside. Seeking strong charactered people to join their team. Duties- Contacting arrears customers (commercial clients) directly to make arrangements to recover monies due Understanding clients' previous history and current circumstances and evaluating payment proposals. Dealing efficiently with incoming calls and correspondence. Maintaining excellent relationships with customers Maintaining and monitoring ongoing contact and follow-up of cases with Manager. Actively participate in and contribute to monthly team review meetings. Achieving collections related targets.
Key Requirements:
Experience gained in 3rd party provider / collection agency Drive, energy and an enthusiastic team player. Excellent interpersonal skills. Excellent written and verbal communication skills, in particular the ability to negotiate effectively. Must have fluent English and excellent understanding of the nuances of the English language. Must possess strength of character to deal with demanding collections and arrears negotiations. Good organisational skills. Ability to demonstrate initiative and follow through on tasks. Flexible, can-do attitude is essential. Excellent PC skills (use of database, Word, Excel, Outlook).
Key Requirements:
•Minimum of 3 years collections experience in a tough enviroment
•Excellent interpersonal skills.
•Excellent PC skills (use of database, Word, Excel, Outlook).