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PROJECT MANAGER

 

Company:

CPL

Job Reference Number

14562370

Client ID:

RI/JO-1201-241276ENG 1

Posted On:

Jan 26 2012

Location:

GALWAY, CONNAUGHT/ULSTER

Job Type:

Permanent

Salary:

NEGOTIABLE

Project Manager - Galway
The Role:

The Project Manager will consistently meet or exceed client expectations by providing exceptional service, quality and cost efficiency on every project. Develops and maintains relationships by providing superior service and industry, technical and tactical expertise in a client driven production environment while ensuring profitability and growing the business through the identification and implementation of future business solutions.

Essential Responsibilities:


  • Determines complete project specifications and instructions from client including terminology and style preferences.
  • Consults and advises clients on the workflow or job production process, negotiating timelines and process for project deliverables.
  • In service recovery situations maintains client relationships by identifying root cause of service failure and developing a clear recovery plan that satisfies client, communicating status as appropriate to client, management and following through on actions to final resolution.
  • Ensures that time and costs on each project are managed effectively and monitored closely according to the estimate and negotiated accordingly with the various production resources.
  • Ensures services to meet or exceed client expectations.
  • Works with Vendor Management and Project Managers to ensure utilization of the most cost effective vendors and maintaining quality standards.
  • Identifies opportunities within strategic accounts globally for short and long-term revenue growth and be required to support client presentations, proposals and meetings.
  • Takes responsibility for personal learning and training needs and effectively applies business specific technology.
  • Knowledge, Skills and Abilities:

  • Software or Engineering third level qualification with experience in leading and managing complex software localization projects.
  • 3-5 Yrs Experience in a fast-paced environment.
  • Strong customer engagement skills; proven experience in developing and delivering solutions for customers.
  • Commercial, negotiating and financial skills to control costs and maximize profitability.
  • Detail orientated, adaptable and flexible to changing work environment.
  • Ability to work within a team environment.
  • Availability to travel is essential.
  • For more information contact Pauline Chillingworth on 091 507501 or email CV to pauline.chillingworth@cpl.ie