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INSIDE SALES COORDINATOR WITH FRENCH

 

Company:

VMWARE
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Job Reference Number

14564811

Client ID:

RI/31057
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Posted On:

Feb 2 2012

Location:

CORK
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Job Type:

Permanent

Salary:

NEGOTIABLE
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Benefits:
  • SPORTS & SOCIAL CLUB
  • SUBSIDISED CANTEEN
  • GYM / GYM MEMBERSHIP
  • CAR PARKING
  • PENSION / PRSA
  • BONUS
  • LIFE ASSURANCE
  • RELOCATION PACKAGE
  • VHI
  • PAID HOLIDAYS
VMware (NYSE: VMW), the global leader in cloud infrastructure, delivers customer-proven virtualization solutions that significantly reduce IT complexity. VMware accelerates an organization’s transition to cloud computing, while preserving existing IT investments and enabling more efficient, agile service delivery without compromising control. With annual 2010 revenues of $2.9 billion, more than 250,000 customers and 25,000 partners, VMware helps organizations of all sizes lower costs, preserve freedom of choice and energize business through IT while saving energy—financial, human and the Earth’s. Our award-winning technology, market-leading position and culture of excellence provide our 9,000+ employees in 40+ locations worldwide with a platform for professional growth and the excitement of being an early-stage innovator.

The VMware sales team and the solutions, products and services we deliver are revolutionizing data centers and the IT enterprise network. The sales team is responsible for driving new business, building customer loyalty, ensuring high product retention rates, supporting and promoting corporate strategy and initiatives, and developing and executing area business plans. The team is made up of humble top performers that foster an entrepreneurial team spirit and a team culture that promotes leaders at all levels. VMware’s executive sales leadership is hands-on, regularly engaging with the team during key parts of the sales process to win and retain accounts.

Job Summary
VMware is seeking highly motivated individuals for Inside Sales positions. The ISC(Inside Sales Coordinator) role is primarily responsible for supporting field sales within a set number of accounts for VMware.
This position requires excellent communication and organisational skills that result in meeting or exceeding the assigned revenue targets for the specified territories. You will need to interact with field sales, internal sales, marketing, partners, suspects and customers to maximize the total Customer Experience.

Job Responsibilities and Key Objectives
The Inside Sales team is aligned to VMware’s commercial sales regions and is an overall support system for VMware’s field sales and channel partner organization on a defined set of accounts. The ISC is responsible for all duties on the accounts they support with the field sales team.

• Build and develop customer relationships within their account base
• Update forecast and opportunity details within Salesforce.com to ensure accurate territory forecasts
•Profiling of customer accounts
•Maintain current and accurate account and contact information within internal databases
• Develop and maintain in-depth knowledge of products and services, industry trends, and competition as well as internal processes and procedures
• Produce reports as necessary
• Management of opportunity registrations for accounts supported
• General admin duties including license issues, special pricing forms, re-assignment management, customer/partner escalations within account base
• Ensure orders are placed correctly in the VMware Sales tool

Requirements
• A persistent, self-starter
• Minimum 2 years successful experience in HW/SW Inside Sales, preferably in IT or similar industry
•Opportunity qualification and objection handling
• Time and territory management
• Proven track record within an automated HW/SW sales environment where accurate data entry and management of a CRM system was require
• A team player with the ability to work in a high-energy sales team environment with a desire to work with others for broader success
• Experience and success working within a revenue quota and commission structure
• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Ability to manage multiple tasks at once, and operate successfully in a rapidly changing environment
• The highest level of integrity
• Proficient with standard corporate productivity tools (email, voicemail, MS Office)
• A basic understanding of computing technology and comfortable discussing technology with customers
• Sales training and Salesforce.com experience a plus
• College degree or equivalent work experience

Fluent French and ideally fluency in one or more additional European language required for this role


Before you join, VMware will require you to go through a pre-employment screening process. This means that we will want to verify your details and the information you have given us to ensure your suitability for a certain role considering its nature, seniority and other relevant factors.