PROJECT MANAGER WITH GERMAN
| |
|
|
Job Reference Number |
14566402 |
Client ID: |
RI/JO-1201-241276 YG |
|
Posted On: |
Feb 7 2012 |
Location: |
GALWAY, CONNAUGHT/ULSTER |
|
Job Type: |
Permanent
|
Salary: |
NEGOTIABLE |
|
Project Manager - Galway
The Project Manager will consistently meet or exceed client expectations by providing exceptional service, quality and cost efficiency on every project. Develops and maintains relationships by providing superior service and industry, technical and tactical expertise in a client driven production environment while ensuring profitability and growing the business through the identification and implementation of future business solutions.
Essential Responsibilities:
Determines complete project specifications and instructions from client including terminology and style preferences. Consults and advises clients on the workflow or job production process, negotiating timelines and process for project deliverables. In service recovery situations maintains client relationships by identifying root cause of service failure and developing a clear recovery plan that satisfies client, communicating status as appropriate to client, management and following through on actions to final resolution. Co-ordinates/communicates with clients throughout the duration of the translation projects in a timely manner, providing production updates as required. Ensures that time and costs on each project are managed effectively and monitored closely according to the estimate and negotiated accordingly with the various production resources. Is responsible for leading project specific â€kick-off†meetings and/or ongoing production meetings, as needed. Identifies opportunities and spearheads initiatives to improve service and process under industry specific requirements. Ensures services to meet or exceed client expectations. Manages project margins and ensures profitability throughout the job production process. Works with Vendor Management and Project Managers to ensure utilization of the most cost effective vendors and maintaining quality standards. Identifies opportunities within strategic accounts globally for short and long-term revenue growth and be required to support client presentations, proposals and meetings. Prepares management information reports and essential data for job invoicing. Takes responsibility for personal learning and training needs and effectively applies business specific technology. Other duties as may be reasonably requested from time to time.
Knowledge, Skills and Abilities:
Current preference is for: Software or Engineering third level qualification with experience in leading and managing complex software localization projects Fluent in German with experience in managing fast paced translations projects Strong customer engagement skills; proven experience in developing and delivering solutions for customers Commercial, negotiating and financial skills to control costs and maximize profitability Ability to multi-task in a time sensitive and deadline driven work environment and stay cool under pressure Detail orientated, adaptable and flexible to changing work environment Ability to work within a team environment Availability to travel is essential
Experience:
3-5 years plus experience in a fast paced, multi-tasking localization environment
For more information contact The Galway Language Desk on 091 507 509 or email CV to reception.galway@cpl.ie
