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TECHNICAL SUPPORT AGENT – LEVEL 1- FIN
Company:CAREERMOVES IRELAND |
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Job Reference Number |
10416237 |
Client ID: |
RI/TS - FIN |
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Posted On: |
May 9 2008 |
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Last Updated: |
May 14 2008 |
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Location: |
CORK CITY, CORK |
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Job Type: |
Permanent |
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Salary: |
VERY ATTRACTIVE + BENEFITS |
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Benefits: |
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Technical Support Agent – Level 1- Finnish
Company: Major US technology company, Cork Location: Ireland Salary: attractive + private health insurance, pension, relocation package, etc.
Extra Benefits: advanced training, education courses, restaurant, great sports facilites, etc.
Responsibilities:
Telephone and email technical support in Finnish and English.
Escalate more complex customer queries and product-related issues to the Advanced Support Group
Use own initiative to research technical solutions in client specific information databases, archived mails and the Internet.
Remain courteous and patient with customers at all times.
Be part of a flexible, positive team who enjoy their work.
Personal Requirements:
Good hardware / software skills.
Previous customer / technical support experience
Ability to remain professional, confident and patient at all times.
Self motivated and enthusiastic.
Ability to use initiative within supervisor guidelines
Pleasant, helpful and enthusiastic telephone manner.
Team player.
Interest in technical issues and expanding technical knowledge
Languages: Native Finnish and a good command of English
Please contact Lynda O'Riordan (Tel: +4930-32765828 or +49179-2448630) at Careermoves Ireland for further details.
Looking forward to hearing from you!
All Careermoves Consultants speak fluent English, German and French!
Contact us for top IT, customer service and sales jobs for native speakers of the following languages: German, French, Swedish, Dutch, Italian, Finnish, Hungarian, and Czech!
