{"id":2131,"date":"2022-03-25T12:02:54","date_gmt":"2022-03-25T12:02:54","guid":{"rendered":"https:\/\/www.recruitireland.com\/advice-centre\/?p=2131"},"modified":"2023-05-08T12:12:50","modified_gmt":"2023-05-08T11:12:50","slug":"hybrid-working-leaders-need-to-show-employees-that-they-trust-them","status":"publish","type":"post","link":"https:\/\/www.recruitireland.com\/advice-centre\/hybrid-working-leaders-need-to-show-employees-that-they-trust-them\/","title":{"rendered":"Hybrid working: \u2018Leaders need to show employees that they trust them\u2019"},"content":{"rendered":"
Thanks largely to the impact of Covid, the inevitable move to remote and hybrid working has been expedited and become a key part of most organisations\u2019 operating models. Transitioning to this way of working has had some knock-on effects, particularly at management level.<\/div>\n
\n

\u201cAs we transition out of Covid, organisations are considering what the future of work looks like,\u201d says Dr Colin Hughes<\/a>, head of the Graduate Business School at Technological University Dublin. \u201cWhile some organisations have made decisions in this regard, many are still trying to figure out the optimum arrangements for their specific organisation. These arrangements will likely differ depending on sectoral contexts and role types.\u201d<\/p>\n

Some employees have seen the benefits of remote working, he says, and feel that they are able to do their job effectively when working remotely, either all or some of the time, and have made personal or family decisions on that basis. They would question why there\u2019s a need to move back to the office wholesale, and want a very good reason. Others crave a return to the office, may not be set up to work from home, may need to learn from peers and mentors, or may be feeling a little isolated and need the energy that a busy office provides for some.<\/p>\n

\u201cThe reality is that the ideal mix of office versus remote will differ by individuals. We are now faced with a situation where employees\u2019 expectations and employers\u2019 expectations may not align. Employees had a lot of time during Covid to reassess their values and expectations, and it is widely reported that employees are rethinking their career choices.\u201d<\/p>\n

Managing remotely<\/h4>\n

Hughes believes hybrid work is here to stay and that \u201cwe need to equip leaders for hybrid leadership\u201d. There is a real fear that leaders may forget about those employees who are largely or fully remote, he says. \u201cOrganisations are now looking at how their people-managers can build strong team cultures in a hybrid environment \u2013 how leaders can connect with, develop and coach team members.<\/p>\n

\u201cHybrid leadership is more difficult and leaders need to be more reflective in terms of employee needs and more intentional in showing people that they care.\u201d Dr Hughes has developed the Soar management model to help leaders manage in a hybrid environment. \u201cThe Soar model is something that I developed as a result of research with a range of virtual and hybrid teams. It sets out eight key leadership behaviours that will help hybrid leaders to build trust with team members and ultimately create high-performance team environments.\u201d These eight behaviours are support, showing trust, being open, considering others, granting autonomy, showing ability, providing reliable support, and reflecting on the needs of their team.<\/p>\n

\"The
The Soar management model can help leaders manage in a hybrid environment<\/figcaption><\/figure>\n

\u201cLeaders need to support employees and show that they care. They also need to show them that they trust them. They need to be open to ensure alignment of expectations; the sharing of information also shows trust. Leaders need to consider the other person\u2019s personality and trusting disposition, as sometimes you can do all the right things but trust simply takes longer to develop.\u201d<\/p>\n

Importance of autonomy<\/h4>\n

Autonomy is crucial, and micromanagement can destroy trust as it sends a message that the leader does not trust the team member, says Dr Hughes. The leader\u2019s ability to communicate clearly is particularly important in a hybrid environment. Leaders must be able to form connections, provide clarity, manage multiple communication media and leverage the value of in-person communications.<\/p>\n

\u201cAs leaders have a significant influence over an employee\u2019s job satisfaction and career progression, they must be reliable and keep their promises to team members. Every promise is scrutinised, and promise fulfilment is key to building trust. Lastly, strong hybrid leaders constantly reflect on the needs of team members, whether they are supported, ensuring that they are connected to them and the wider team.\u201d<\/p>\n

Dr Hughes says middle managers are at the front line of this move to hybrid. \u201cIt\u2019s people\u2019s direct managers that shape their experience in work, and they need to be equipped with the insights and training to be able to continue leading in an effective way.\u201d<\/p>\n

He advises using a blend of face-to-face and remote meetings, and knowing when to engage with people on a personal level. \u201cThe key thing is having an employee-centric style of leadership and committing to hiring employee-centric leaders into the future.\u201d Success in hybrid management is about understanding each team member, their needs, and supporting them.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Thanks largely to the impact of Covid, the inevitable move to remote and hybrid working has been expedited and become a key part of most organisations\u2019 operating models. Transitioning to this way of working has had some knock-on effects, particularly at management level. \u201cAs we transition out of Covid, organisations are considering what the future… Continue reading Hybrid working: \u2018Leaders need to show employees that they trust them\u2019<\/span><\/a><\/p>\n","protected":false},"author":20,"featured_media":3404,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[50],"tags":[],"class_list":["post-2131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-great-place-to-work","entry"],"acf":[],"yoast_head":"\nHybrid working: \u2018Leaders need to show employees that they trust them\u2019 - RecruitIreland.com<\/title>\n<meta name=\"description\" content=\"Hybrid working: \u2018Leaders need to show employees that they trust them\u2019\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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