{"id":2315,"date":"2022-05-26T10:57:38","date_gmt":"2022-05-26T09:57:38","guid":{"rendered":"https:\/\/www.recruitireland.com\/advice-centre\/?p=2315"},"modified":"2023-05-08T12:07:08","modified_gmt":"2023-05-08T11:07:08","slug":"irish-ecommerce-company-edesk-to-create-150-jobs","status":"publish","type":"post","link":"https:\/\/www.recruitireland.com\/advice-centre\/irish-ecommerce-company-edesk-to-create-150-jobs\/","title":{"rendered":"Irish ecommerce company eDesk to create 150 jobs"},"content":{"rendered":"<p style=\"text-align: center;\"><em>From left: Ross Keating, vice president of sales for eDesk; Courtney Graham, vice president of customer success; Mats Forsgren, vice president of operations; Dermot O&#8217;Connor, chief executive.<\/em><\/p>\n<p>Ecommerce support platform eDesk is to create 150 jobs in the next 18 months as it plans further expansion in the US and Europe, the Middle East and Africa, more than doubling its current headcount.<\/p>\n<p>Among the roles on offer are positions in product, sales, marketing, customer success and customer support.<\/p>\n<p>The jobs will be based at eDesk\u2019s headquarters in Dublin, its Derry office and its premises in Skibbereen, Co Cork. Some of the roles will also be based on the east coast of the US, where the company is planning to hoping to have 20 employees in the coming 18 months. EDesk currently operates a hybrid work environment, with remote working and office space available for its employees.<\/p>\n<p>Founded by entrepreneur Ray Nolan as xSellco in 2012, the company provides ecommerce support solutions to customers looking to sell across multiple channels and consolidating all customer interactions into a single box. It rebranded to eDesk in 2021. Among its customers are Superdry, Pitstop Auto and Right Deals UK, with partners that include Amazon, eBay, and Shopify.<\/p>\n<p>\u201cEcommerce is so hot right now and eDesk as a product has seen significant growth in recent years so we are delighted today to announce the growth of our team over the coming months with these new open roles,\u201d said chief executive Dermot O\u2019Connor.<\/p>\n<p>\u201ceDesk was created to ease the complexity of customer service so that companies can focus on growth. These new hires will continue to support our growth by creating new updates and top-tier products to ensure that our customers truly support each individual customer across all of their sales channels, allowing them to more effectively grow their own businesses.\u201d<\/p>\n<p>Boxever cofounder Mr O\u2019Connor was recently appointed chief executive of eDesk, joining a number of senior hires that include vice-president of sales Ross Keating; Courtney Graham as vice-president of customer success; and Mats Forsgren as vice-president of operations.<\/p>\n<p>\u201cI\u2019m so proud of our team for getting eDesk to the point where we can double our headcount, creating 150 new jobs,\u201d said Mr Nolan. \u201cDermot brings with him to eDesk over two decades of experience in founding, building, and scaling successful SaaS businesses out of Ireland. I have every faith that he and the eDesk team will take the company to the next level of growth.\u201d<\/p>\n<p>The news of the expansion was welcomed by T\u00e1naiste Leo Varadkar. \u201cEDesk\u2019s creation of 150 new jobs over the next 18 months in Dublin, Derry, Skibbereen and the US is a testament to the company\u2019s ongoing commitment to Ireland,\u201d he said. \u201cThe company\u2019s incredible growth shows how Irish eCommerce and Business to Business firms like Flipdish, Intercom, and Wayflyer continue to take on global markets and grow from here in Ireland.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>From left: Ross Keating, vice president of sales for eDesk; Courtney Graham, vice president of customer success; Mats Forsgren, vice president of operations; Dermot O&#8217;Connor, chief executive. Ecommerce support platform eDesk is to create 150 jobs in the next 18 months as it plans further expansion in the US and Europe, the Middle East and&hellip; <a class=\"more-link\" href=\"https:\/\/www.recruitireland.com\/advice-centre\/irish-ecommerce-company-edesk-to-create-150-jobs\/\">Continue reading <span class=\"screen-reader-text\">Irish ecommerce company eDesk to create 150 jobs<\/span><\/a><\/p>\n","protected":false},"author":8,"featured_media":3341,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25,27,46,28],"tags":[59,4,6,60],"class_list":["post-2315","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-careers","category-post-pandemic-work-trends","category-recruitment-news","tag-blog","tag-careers","tag-post-pandemic-work-trends","tag-recruitment-news","entry"],"acf":[],"yoast_head":"<!-- This site is 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