CALL CENTER TRAINER CORK

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NOEL RECRUITMENT GROUP

  • 46 DAWSON STREET,
  • DUBLIN 2
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  • Job reference number:15320880
  • Client ID:RI/TRN1
  • Posted on:08-FEB-2018
  • Salary:NEGOTIABLE
  • Location:CORK, CORK
  • Job type:PERMANENT

Benefits: BONUS, CAR PARKING, COMMISSION

Job Description:

Have you a passion for training? Do you know how to get the best out of people? Do you want to work and contribute to a team of top performers?

What We Offer:

A great basic wage and an excellent bonus plan.

Career Development

Pension Plan.

Subsidised Health Insurance.

Responsibilities

  • Liaise with managers to determine training needs and schedule training sessions
  • Design effective training programs
  • Conduct seminars, workshops, product training sessions, compliance training etc.
  • Prepare educational material such as module summaries, videos etc.
  • Support and mentor new employees
  • Manage training records to ISMS standard
  • Conduct evaluations to identify areas of improvement
  • Monitor employee performance and response to training
  • Coaching as required

Role Criteria

Skills

  • Proven experience as a trainer
  • Understanding of effective teaching methodologies and tools
  • Willingness to keep abreast of new techniques in teaching
  • Proficient in MS Office (esp. Powerpoint); e-learning software is an asset
  • Phenomenal communication, presentation and speaking skills
  • Organizational and time management abilities
  • Critical thinking and decision making

What you have.

A relevant qualification in a training related discipline.

Excellent presentation skills

Call Centre Experience

Previous experience in a teaching/training capacity.

An ability to understand and persevere and teach through a variety of techniques

If you think you have what it takes please forward your CV.

This job originally appeared on RecruitIreland.com