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  • fitz boreen
  • mallow Road, Cork City
  • ireland
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  • Job reference number:15330427
  • Client ID:RI/MDG000
  • Posted on:08-MAR-2018
  • Salary:€20,000 p.a
  • Location:Blackpool, Commons Road, CORK
  • Job type:PERMANENT


Miss Designer Golf, an established e-commerce site are looking for a full-time Customer Service Administrator to join our team.

This is an exciting opportunity for an individual to join a leading and expanding company. The Customer Service Administrator will work as part of our Customer Service team, liaising with customers and delivering excellent written and verbal customer service in a concise, accurate and timely manner. The candidate should be highly motivated and dedicated.

Duties & Responsibilities:

  • Handling all inbound/outbound calls and emails received by the customer service team.
  • Logging all queries, issues and complaints and following up in a time sensitive manner.
  • Processing returns and credit notes.
  • Dealing with all administrative work associated with order processing.
  • Problem solving and providing solutions for customers.
  • Providing administrative support to directors, managers and internal departments.
  • All other ad-hoc administrative tasks as assigned.

The ideal candidate will have:

  • 1 year experience in both an administrative and customer service focused environment.
  • Educated to ECDL level.
  • Track record of meeting targets on a daily basis.
  • Excellent customer focus.
  • Excellent written and verbal communication skills.
  • Strong organisational and time management skills.
  • Strong team-player.

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