FRENCH CUSTOMER EXPERIENCE SPECIALISTCORK

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MORGAN MCKINLEY

  • CONNAUGHT HOUSE, BURLINGTON RD
  • DUBLIN 4
  • NO. 6 LAPP'S QUAY, CORK
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  • Job reference number:15184895
  • Client ID:RI/BBBH647886
  • Posted on:10-JAN-2017
  • Salary:NEGOTIABLE
  • Location:CORK, CORK
  • Job type:PERMANENT

Responsibilities:

  • Provide friendly and efficient service to the European community.
  • Identify and escalate issues appropriately.
  • Compose thoughtful and accurate messages or customize prepared responses to customer emails
  • Research information and troubleshoot problems using available resources.
  • Be first point of contact to handle customer queries.
  • Respond professionally to inbound phone calls with a friendly manner, including urgent situations.
  • Capable of working towards targets in a fast-paced environment.
  • Patient
  • Empathetic
  • Active
  • Target driven
  • Multitasking

Benefits:

  • Free GP available on-site
  • Sports and social club
  • Subsidized canteen
  • Opportunities for progression
Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

This job originally appeared on RecruitIreland.com