FRENCH CUSTOMER SERVICE WATERFORD

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SIGMAR RECRUITMENT

  • 13 HUME STREET, DUBLIN 2
  • CROSSES GREEN,CORK
  • DOCK ROAD,GALWAY
  • Job reference number:15456791
  • Client ID:RI/FRENCHWF
  • Posted on:10-JUL-2019
  • Salary:NEGOTIABLE
  • Location:WATERFORD
  • Job type:PERMANENT

Benefits: GYM / GYM MEMBERSHIP, PENSION / PRSA, PERM. HEALTH INSURANCE

My client has 2 openings on the high performing Support team for bilingual French and English speakers.The ability to multi-task, be customer focused and to meet and exceed targets are vital in this role.

Your day to day duties would include but are not limited to:

  • Providing first-level support to callers for all their IT needs, in a friendly, customer-oriented manner.
  • Understand callers’ technical needs and troubleshoot their issues in a clear, jargon free manner - resolving where possible and reassigning to 2nd level support teams where necessary.
  • Responsible for timely follow-up on outstanding issues and escalating when required.
Basic Qualifications:

  • Fluent in both French & English
  • Customer Service / IT experience
  • Solution orientated
  • Demonstrates clear and professional communication skills
If you are interested in the role and would like to find out more, please send you CV to loflaherty@sigmar.ie or call Leah on 021 4847 135

Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website.

This job originally appeared on RecruitIreland.com