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  • DUBLIN 2
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  • Job reference number:15329290
  • Client ID:RI/JO-1803-404290_2
  • Posted on:06-MAR-2018
  • Salary:EUR 23,000 - 28,000
  • Location:CORK
  • Job type:PERMANENT

Our client, an organisation in the Financial Services sector is recruiting a native Dutch speaking Claims Assessor to work in their office in Cork to cover the rapidly expanding Dutch market.

This is an excellent opportunity to work with a growing company. You will receive excellent training including QFA qualifications.

Key Responsibilities:

  • Handling a high volume of inbound calls
  • Covering the Dutch market whilst maintaining a high level of customer service at all times
  • Liaising with clients, customers and business partners
  • Working to specific KPIs and targets
  • Ensuring tasks are carried out in accordance with SLAs
  • Associated administration duties
Key Requirements:

  • Native Dutch and fluent English is essential for this role
  • Previous experience in the Insurance industry (QFA is an advantage)
  • Contact centre/BPO experience in B2B/B2C roles
  • Experience in the Medical industry is an advantage
  • Exceptional customer service skills
  • Excellent communications skills with an empathetic nature
  • Ability to prioritise effectively and work to deadlines
For more information on this and other roles please call Grace Lynch on 021 462 6125 or email your CV to

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