HELP DESK ENGINEER LIMERICK

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FINANCIAL RECRUITMENT

  • 4 THE CRESCENT
  • O’ CONNELL STREET
  • LIMERICK
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  • Job reference number:15322513
  • Client ID:RI/107
  • Posted on:13-FEB-2018
  • Salary:Neg
  • Location:City , LIMERICK
  • Job type:PERMANENT

Our client is an established and growing IT company seeking a technically talented First/Second Line Deskside Support Engineer to work out of our head office.

There is a strong focus on communication and customer service within this role.

The candidate will help contribute to the growth of the company and in turn will receive great personal growth and learning. We offer a training and certification roadmap from day one.

This is a client-focused role with a focus on working with leading edge technologies.

Duties and Responsibilities

  • Work on Service Desk tickets that come in via phone or email
  • Daily client communications.
  • Daily tasks specific to client site.
  • Upkeep and maintenance of client specific documentation.
  • Identify and recommend improvements and solutions.
To perform this job successfully, an individual really needs to possess the following personal traits: Excellent communication skills. Client focused. Improvement minded. Technology focused. Team player. Self-Motivated.

Education and qualifications

  • Minimum 1-3 years working in a similar environment.
  • 3rd Level Diploma/Degree would be beneficial/advantageous
  • Working knowledge of MS portfolio
  • Knowledge of fundamental networking principals. (Desirable)
  • Proven track record of learning with industry led certifications. E.g. CompTIA, MCSA. CCNA

This job originally appeared on RecruitIreland.com