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  • DUBLIN 2
  • Job reference number:15395995
  • Client ID:RI/JO-1809-416983_3
  • Posted on:11-OCT-2018
  • Location:CORK
  • Job type:CONTRACT

Our Cork-based client is now migrating to a new Skype for Business setup!
With over 5K migrations taking place overnight, they are now looking for junior Technical Support Engineers for a short term contract.

Ideal candidates will be L1/2 Technical Support Engineers based in Cork, 5x vacancies, fixed-term contract (from November to the end of January, possibly to be extended).
All you need is good/solid knowledge of Skype/Lync , experience with migration , and good customer service skills. You will be working on Skype/Lync troubleshooting & administration .

Large part of the position includes providing constant mediation and support to our client's users and client base (mainly through email).

Candidates will work under US management and will cooperate with other departments on an international level (US, Brazil). Induction and first training will be provided.

More questions can be asked here: / 021 4626136

ps. For this role, there is no guarantee the role will be extended, or will turn permanent. Open to EU Passports, Graduate VISAs or Stamp4. No sponsorship will be provided for this role. As the role is very urgent, local candidates will be considered first, but strong CVs coming from commuter towns could still be shortlisted.

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