We are currently recruiting Food & Beverage Manager for a prominent 4* Hotel in Cork
Your main responsibility would be to ensure the smooth and efficient running of the food, beverage areas on a day to day basis, ensuring guest’s requests are met at all times and revenue is maximised and costs controlled.
Other duties of the role include:
· To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay from all departmental personnel
· To ensure systems are in place to handle all guest queries promptly and efficiently
· To ensure we always offer guests consistently high standards of quality through training and monitoring
· To empower, encourage and promote employees to make on the spot guest satisfaction decisions
· To efficiently and effectively control your departmental operations
· To ensure Hotel standards are achieved at all times
· Ensure that the highest possible standard of personal hygiene, appearance, body language and conduct of employees is maintained by all employees in department
· To ensure SOP manuals are kept up to date and ensure employees are trained and carry out the agreed standard. To make any changes necessary and ensure all are aware of changes
· To carry out Duty Management shifts to the standards required
· To ensure that the relevant persons from each department is carrying out training and that each team member is been trained in accordance with Hotel standards
· To carry out a regular review of departmental Training needs in conjunction with relevant people within the department and to ensure a departmental training plan is put in place.
· To ensure all training is recorded in accordance with agreed procedures
· To attend training as required and to ensure that employees attend training as required
· To ensure all accident and incidents are investigated and reported to the relevant people and to assist in providing all relevant backup. To ensure all investigations and appropriate action is taken to ensure incident does not re occur.
· To ensure all relevant health and safety requirements are in place for areas under control and to ensure they are kept up to date
· To appraise all managers/supervisors in the F&B department regularly in accordance with agreed appraisal procedure and to ensure all departmental managers/supervisors carry out their employee appraisals
· To assist in the recruitment and selection of departmental management and staff in accordance with agreed Hotel procedure
· To ensure the agreed disciplinary and grievance procedure is adhered to at all times
· To ensure all employee counselling is documented and passed to HR
· To work with the management team to ensure good morale amongst the team at all times
· To ensure all problems are resolved immediately within the departments
· To hold monthly departmental meetings
Qualifications required for the role:
· Must have at least 2 years experience in a similar role and property size - large busy 4* Hotel with Banqueting
· Must be passionate about the food and beverage departments
· Must be able to demonstrate leadership presence
· To be fluent in spoken and written English
· To be able to demonstrate the ability to work in a pressurised workplace
· To be part of the team
Benefits include
· All year round employment
· Free carparking
· Uniform provided
· Training provided on the job and incredible career opportunities within the Company
· Meal on duty
For further information and a complete Job Description please contact Richard Lynch at 086-8333677...Forward current CV in MS Word Format with reference details to richard@rlconsult.com
