Software Engineering Manager
The Company
The Irish Times Group is Ireland’s leading independent quality news publishing organisation. The core activity of The Irish Times Group has evolved from six-day print publishing to a seven-day multi-platform news publisher with a market-leading position in the development of subscriptions and maximising revenues. We focus on producing quality content for our readers, providing media solutions for customers and we continue to grow and evolve in a fast-paced changing media landscape.
The Company is owned by The Irish Times Trust and is managed by The Irish Times DAC. In recent years, the Irish Times Group expanded its interests to include the Irish Examiner, The Echo, Regional newspapers, in addition to the Citywest print facility, Recruitireland.com, MyHome.ie, RIP.ie, The Gloss and Score Beo.
The Role
We are seeking a Software Engineering Manager to architect, build, and scale our commercial platforms. This role will design and implement the technical infrastructure that enables sophisticated subscription models, seamless billing operations, and data-driven subscriber lifecycle management.
You will lead a team of engineers building systems that handle the acquisition and maintenance of hundreds of thousands of subscribers, with complex billing scenarios, and integrate with our Salesforce Marketing Cloud implementation to create personalized subscriber experiences that will drive retention and growth. This is a high-impact leadership role where your technical decisions directly influence business scalability and subscriber satisfaction.
Key Responsibilities;
- Lead, motivate and develop a team of engineers, driving roadmap delivery, system reliability, and code quality.
- Architect and evolve scalable subscription and billing systems, supporting multiple tiers, bundles, offers, and payment methods
- Design and implement real-time event infrastructure for lifecycle triggers and retention journeys
- Integrate with marketing and CRM platforms to enable personalization and engagement workflows
- Build analytics capabilities around LTV, churn prediction, ARPU, and acquisition performance
- Partner with product and business teams across the Irish Times Group to turn growth strategy into technical execution
Requirements & Experience for the role;
- 8-10 years software engineering experience
- Minimum of 3 -5 years previous experience leading teams
- Deep knowledge of subscription and billing systems
- Strong architecture skills (event-driven systems, microservices, AWS)
- Experience building APIs, webhook systems, and real-time event streams
- Familiarity with marketing automation (Salesforce Marketing Cloud a plus)
- Passion for metrics: churn, ARPU, CLTV, and funnel performance
- Excellent Communication skills and Relationship managment experience
Tech Stack
- TypeScript (backend), AWS, Snowflake
- Salesforce CRM and SFMC integrations
- Payment integrations (Stripe, PayPal), analytics platforms (Amplitude, Permutive)
- Drupal Commerce (CMS)
Why Now?
We’re building the infrastructure to support a bold 2026 subscription growth target. Your systems will be at the heart of campaigns, personalization, and product performance. This is a rare opportunity to lead a high-impact team with direct business outcomes.
Please send your CV through the Apply below or email susan.cox@irishtimes.com. We will have a closing date of 5pm on August 26th for applications.
The Irish Times Group operate a Hybrid working policy.
Our benefits include, Health Insurance, Pension Contribution, Sick Leave Cover, Maternity and Paternity Leave, Irish Times Premium Digital Subscription, Income Protection Policy, Corporate Gym Membership, Free Digital GP and Life Assurance Policy.
