We are recruiting experienced Reception Manager for a busy 4* Hotel in Co Clare
Your Role
· Working closely with the General Manager to ensure the day-to-day Front Office operations are carried out in line with Department and Hotel standards
· To provide quality service to guests at all times, dealing with all enquiries and issues arising in a timely manner
· To carry out duties in accordance with statutory, health and safety requirements
· Assist with Front Desk activities and manage E/L Shift as required
· Assist with the induction, training and supervision of all Team Members
· Ensure guest satisfaction and high standards are maintained by the Reception Team
· To control all costs, including payroll, associated with the Department
· Motivate the Team Members towards achieving the Sales targets for Front Office
· To work with Reservations team in maximising Front Office sales
The Person
· Have 2/3 years previous management experience in 4* Hotel Front Office Supervisory role
· Have excellent interpersonal skills
· Have an appropriate 3rd level qualification in Hospitality/Hospitality Management or a relevant discipline
· Have extensive experience with Guestline PMS
· Be very flexible, being prepared to help out the rest of the Team in a willing and positive manner
· Have excellent attention to detail and instill this trait in all your team
· Have a pro-active approach to upselling
· Have excellent spoken and written English
· You must have current legal status to live and work in the Republic of Ireland,
For full details please contact Richard Lynch at 086-8333677...Email current CV in Word Format to Richard with Reference contact information