Membership Support Team Member

About Your New Employer

We are recruiting on behalf of a well-established and networked NGO; a large membership organisation in Ireland whom provide support and assistance to the elderly community nationwide.

Your role working as a Membership Support Team Member will see you play a vital role in administering the annual membership renewals and maintaining membership records on the CRM (Salesforce).

Duties will include:

• Ensure smooth running of the Helpdesk, working as part of their support team.
• Communicate effectively with clients, actioning all daily calls and queries.
• Ensuring information and data is accurately saved on the CRM system.

What Skills You Need

• Minimum 1 year experience in a similar Administration role.
• Experienced in Database (Salesforce CRM) is essential.
• Strong IT and financial acumen is advantageous.
• Attributes of someone who is empathetic, helpful, and passionate about NGOs.
• Excellent communication skills, both written and verbal.
• Ability to stay focused and work collaboratively within the team.
• Ability to follow processes, maintain strong productivity and data standards.

What is on Offer

• €30,000 per year.
• Initial Contract until December 2025. Extension once government funding is approved.
• Dublin 7 location, fully onsite role, Monday to Friday; 9 to 5pm.
• An organisation that gives you a sense of achievement for supporting your local community.

What is Next?

Apply now by clicking the Apply Now button or contact Rachel O Donovan, rodonovan@sigmar.ie or contact her via 01 474 4614.