Pension Administrator

About Your New Employer

Our client is the leading Mutual Insurer in Ireland and are looking to hire a Pensions Administrator into their growing function in Ireland. They pride themselves on excellent customer service and a mutual mindset meaning they take a longer term view and focus on providing best customer outcomes.

About Your New Job

• Develop broker relationships by providing excellent service which promotes the company as the provider of choice for pension products.
• Deliver excellent customer service when dealing with varied and complex enquiries from Brokers and policyholders.
• Be able to plan and prioritise own workload to ensure deadlines are achieved.
• Maintain and continuously improve the policies and procedures for the provision of service and administrations tasks.
• Contributes and opines on the future development of our pension offering.
• Ensure all activities are carried out in accordance with Treating Customers fairly principles and the Consumer Protection Code.

What Skills You Need

• QFA Qualified or working towards it.  APA at a minimum.
• Experience in processing and handling queries on ALL pension products.
• Previous experience in a Customer Service role.
• Ability to meet deadlines/ SLAs and manage priorities.
• Excellent communication and administration skills.  

What’s on Offer

• Competitive salary
• Strong career progression opportunities
• Extensive employee benefits package 
• Flexible working setup

What’s Next

• Apply now by clicking the “Apply Now" button or call me, Jamie Kendall on +353 1 474 4602

Or if the job isn’t quite right but you are looking for something similar, please get in touch.

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