Head of Client Relations and Services

Head of Client Relations and Services

Are you an experienced Client Operations and Services Manager with proven experience from the telecoms sector? Are you looking for a new challenge?

Our client, a high profile organisation & major employer in the sector, are now expanding their commercial leadership teams & have engaged with us in Cpl to help them recruit an experienced candidate to take on this key role. This is a fantastic opportunity for an ambitious, suitably qualified & commercially focused professional to further develop their career in a highly successful organisation within a dynamic industry sector so if you’re interested, please apply!

The Job: 

Reporting directly to the CEO, you will be a key member of the senior leadership team & will play a significant role across all business operations & help to ensure the ongoing growth & further success of the organisation.

More specifically you will cover a range of commercial management duties including sourcing of significant new business opportunities within their client base, negotiating major contract pricing & deliverables, managing relationships with 3rd party supplier networks, overseeing purchasing & pricing initiatives, ensuring compliance with regulatory requirements, working on cross-functional projects with technical colleagues, leading your team & advising senior leadership teams on operational performance KPI's.

Your Skills & Experience that we need:

• 3rd level degree qualified in a relevant discipline. 
• 7-8+ years experience in a commercially focused leadership role in the telecoms or related sectors.
• Strong project management experience.
• Proven experience in leading & motivating diverse teams.
• Strong IT knowledge, ability to multi-task & engage with people at all levels.

The Offer:

The is a full time permanent position with generous base salary of approx. 100k with full benefits & bonus on offer to the successful candidate.

This role is a hybrid mix of 3 days in office with 2 days working from home/remote so may also suit candidates living outside the Limerick region.

Candidates holding restricted visas or requiring sponsorship will not be considered.

How to Apply:

If you’re interested in applying or want to know more about this job 1st, contact Thomas Hogan in CPL Limerick in complete confidence on 0860279756 or email your Cv to thomas.hogan@cpl.ie 

For a full list of open jobs, have a look at www.cpl.ie