Sales Administrator - County Westmeath.
Principal Accountabilities of role:
• Resolving customer queries, complaints, and disputes; finding and updating customers regarding possible solutions, and co-ordinate internally if needed
• Updating customer portals as needed
• Processing all customer orders on SAP
• Checking stock availability
• Be cost effective in all contracts/purchasing and proactively look to reduce costs through efficiency and automation
• Managing logistics issues and communicate them to manager
• Dealing with customers both in person and over the phone
• Ability to manage all queries end to end
• General office duties including filing, faxing, and emailing
Skills and Experience requirements:
• Good documentation and general communication skills
• Excellent time management and organisational skills with a high level of attention to detail
• Competency in Microsoft applications including Word, Excel, and Outlook
• High levels of flexibility and a willingness to learn and develop
• Positive attitude, pro-active and ability to prioritise workload as required
• Flexible individual with a strong work ethic
• Ability to work well in a team
• Fluency in English (spoken and written)
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