Sales Support Administrator

Job Title:  Sales Support Administrator

Department: Sales

Reporting to: Head of Sales and Communication

Hybrid working: 4 days on site, 1 day working from home

Location: Athlone

About the Company:

The head-office for this company is in Athlone and they have just over 500 employees in Ireland.

Benefits include:

• Salary: €32K + 2k bonus
• Company pension contribution (5%)
• Laya Healthcare
• Bike to work scheme
• Subsidised canteen
• Employee discounts
• 20 days annual leave

Purpose of the role:

This Sales Administrator will play a critical role, providing essential administrative support to the sales department. This position ensures the smooth operation of sales processes and accurate reporting.

Job Responsibilities:

Sales Administration:

• Accurately generate and review the sales and commission reports.
• Produce daily sales performance reports e.g. New trades report
• Oversee data entry into Salesforce ensuring all sales information is up-to-date and compliant with established Salesforce processes.
• Act as a key liaison for new account setups, providing comprehensive administrative support and coordination with depot teams to ensure a seamless experience.
• Professionally and efficiently handle customer sales inquiries via telephone and email, providing accurate information and resolving issues.
• Supporting the sales team with managing the end-to-end administrative process for new account creation, including documentation, system updates, and internal communications.

Work Experience Required: 

• 2 + years strong sales administration experience.
• Advanced proficiency in CRM systems, particularly Salesforce, and strong command of Microsoft Office (Excel and Word).

Skills Required: 

• Strong understanding of sales principles, customer relationship management, and sales cycle management.
• Highly organized with exceptional attention to detail and accuracy in data management and reporting.
• Excellent verbal and written communication skills, with the ability to articulate complex information clearly and professionally to diverse audiences.
• Strong analytical and problem-solving abilities, capable of identifying issues and implementing effective solutions.
• Can work discretely with sensitive and confidential information.
• Flexibility and ability to thrive in a fast-paced environment and adapt to changing priorities and sales strategies.