ORDER MANAGEMENT / LOGISTICS ACCOUNT MA
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Job Reference Number |
13637739 |
Client ID: |
RI/AB73589 |
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Posted On: |
Jul 19 2009 |
Location: |
MAYO |
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Job Type: |
Permanent
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Salary: |
NEGOTIABLE |
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Order Management/ Logistics Account Manager
An exciting Order Management/Logistics/Customer Service position is available for a well established company based in the West of Ireland. MAYO
Job Objective:
Your role will involve interfacing with customers around the world, managing their orders from receipt through to delivery, monitoring their future demand, delivering high levels of engagement and managing all concerns to ensure development of effective corrective actions. You will do all this while at the same time ensuring the Company continues to attain its manufacturing goals.
Key Responsibilities:
• Process sales orders and forecasts received from customers through the SAP system to initiate the manufacturing process and meet customer requirements.
• Manage future demand through proactive liaison with customers and Market Divisions, involving analysis of historical sales, future forecasts, Division rolling estimate and market performance.
• Manage customer concerns / complaints ensuring effective communication on issues internally, trend analysis to facilitate in development of corrective actions, and follow up to ensure close out of issues, and effectively manage communication on progress with customers.
• Follow up with customers on products and services
• Liaise with Customers, Vendor Schedulers, Production Planners, Operations and Quality Assurance.
Skill Requirements/Competencies:
• Business proficiency in English (an additional European language an advantage)
• Excellent PC skills and spreadsheet experience.
• Strong analytical skills.
• SAP experiences an advantage.
• 2-3 years in a similar order management/Logistics role
• Third level degree or diploma in a business related or equivalent disciplines is an essential requirements.
For further details please call Audrey Bleach on 091 563868 and emails a copy of your CV ableach@sigmar.ie