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SOFTWARE SUPPORT ENGINEER

 

Company:

FRS RECRUITMENT
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Job Reference Number

14565202

Client ID:

RI/LG10861-7
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Posted On:

Feb 3 2012

Location:

GALWAY
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Job Type:

Permanent

Salary:

NEGOTIABLE
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Benefits:
  • CAR PARKING
  • PAID HOLIDAYS
FRS Recruitment are currently hiring a Software Support Engineer for our Galway client who are currently expanding their R&D lab.

Job Description:

  • Tasks will include product introduction support, problem investigation, installation and commissioning, product testing and documentation, post introduction support including onsite customer support where necessary.
  • The role also supports the R&D aspects of product introduction including interoperability testing, test planning, design standards assessment, verification and trial support, customer demonstration; provides support to customer and account teams to understand customer requirements and responds to customer problems.
  • There is also design level support for my client's media services applications including application troubleshooting, bug fixing and design level testing.
Background:

  • Programming skills (e.g. Java, C++) and a knowledge of web services would be a definite advantage as the role may occasionally involve creating solution prototypes, test harnesses for open interfaces and also ongoing problem analysis.
  • A good working knowledge of Windows and Linux operating systems is also required
  • Identifies unusual technical problems and escalates them for resolution.
  • Works with limited guidance on projects within defined criteria.
  • Provides technical solutions to a diverse range of moderately complex problems.
  • Typically requires a Bachelor’s or Master’s degree with 0 - 2 years experience or STA equivalent with at least 3 years experience.”
You must be eligible to work in Ireland for any employer. To apply for this exciting Software Support Engineer opportunity please send an updated cv in Word to Laura Guiney at laura@frsrecruitment.com