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IT ANALYST WITH SQL

 

Company:

FRS RECRUITMENT
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Job Reference Number

14565315

Client ID:

RI/LG10916-1
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Posted On:

Feb 3 2012

Location:

LIMERICK
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Job Type:

Permanent

Salary:

NEGOTIABLE
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Benefits:
  • CAR PARKING
  • PAID HOLIDAYS
FRS Recruitment is currently hiring an IT Analyst with SQL for our clients Limerick premises.

Responsibilities:

  • Prioritise work load for customer software product support/ requests for our client’s customer base and ensure that all calls/responses meet their quality standards and KPI’s.
  • Plan support requirements with Project managers where engineering resource is required to support installs, upgrades, configuration setups etc.
  • Take the lead in ensuring SQL Server administration, data base administration, backup, replication, disaster recovery strategies are in place for all customers & internal systems.
  • Provide IT Infrastructure support both in-house and at customer sites.
  • Attend customer sites, for installations, training, go lives & review meetings, always providing a high level of customer service.
  • Analysis of software issues reported for any repeat issues with proposed solutions on how to improve product performance. Identify any training needs for customers and produce operation documents to address these issues.
  • Technical lead in software product improvement programs, consulting to customer & ensuring performance metrics are in place.
Essential background and education:

  • Degree in computer science or equivalent
  • Degree in relevant software disciple.
  • Project management qualification.
  • 3 years + Experience in SQL server data base administration.
Preferred experience:

  • Support experience- providing technical support to customers. The ability to investigate queries, diagnose, troubleshoot and resolve technical queries
**Candidate MUST be eligible to work in Ireland for any employer**

Please send cv in Word for this exciting new IT Analyst with SQL opportunity to Laura Guiney, laura@frsrecruitment.com

*Full job spec available to candidate who meet the above criteria.*