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ITALIAN PARTNER SUPPORT ADVISOR

 

Company:

CPL

Job Reference Number

14566410

Client ID:

RI/JO-1202-241958 LL

Posted On:

Feb 7 2012

Location:

GALWAY, CONNAUGHT/ULSTER

Job Type:

Contract

Salary:

NEGOTIABLE

Partner Support Advisor with Italian - Galway - 6 Month contract

The €Partner Services Advisor€ (PSA) is a highly responsible remote
relationship management role where the candidate will develop and
maintain a 1:1 professional relationship with a number of designated
Business Object Partners

The PSA will have a series of remote 1:1 meetings with the partner,
focusing on building a relationship and identifying which areas the partner
would best benefit from you as their relationship manager

Qualifications / Experience:

Business/IT Degree or equivalent

Clear understanding of partnership management in IT space

Understanding of end-to-end business processes

Customer focused and service-oriented attitude, Pre-sales
experience preferred

Proficient knowledge of Italian & English language essential.

Knowledge of another European language will be an added
advantage

Able to work at all levels in an organization and possess strong
stature and presence. Must be highly credible both internally and
externally

Experience with support systems, message handling and remote
communication tools (e.g. Webex, NetMeeting, Interwise, Computer
Based Training€etc.)

The role requires the PSA to have a strong level of technical credibility
from the partner's perspective, as such a strong IT/Software industry
background is an advantage

Minimum 3 years of professional experience in any of the following areas in; Consulting, Pre Sales, Professional services & support roles or Partner management.


For more information contact The Galway Language Desk on 091 507500 or email CV to
reception.galway@cpl.ie