ITALIAN PARTNER SUPPORT ADVISOR
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Job Reference Number |
14566410 |
Client ID: |
RI/JO-1202-241958 LL |
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Posted On: |
Feb 7 2012 |
Location: |
GALWAY, CONNAUGHT/ULSTER |
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Job Type: |
Contract
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Salary: |
NEGOTIABLE |
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Partner Support Advisor with Italian - Galway - 6 Month contract
The €Partner Services Advisor€ (PSA) is a highly responsible remote
relationship management role where the candidate will develop and
maintain a 1:1 professional relationship with a number of designated
Business Object Partners
The PSA will have a series of remote 1:1 meetings with the partner,
focusing on building a relationship and identifying which areas the partner
would best benefit from you as their relationship manager
Qualifications / Experience:
Business/IT Degree or equivalent
Clear understanding of partnership management in IT space
Understanding of end-to-end business processes
Customer focused and service-oriented attitude, Pre-sales
experience preferred
Proficient knowledge of Italian & English language essential.
Knowledge of another European language will be an added
advantage
Able to work at all levels in an organization and possess strong
stature and presence. Must be highly credible both internally and
externally
Experience with support systems, message handling and remote
communication tools (e.g. Webex, NetMeeting, Interwise, Computer
Based Training€etc.)
The role requires the PSA to have a strong level of technical credibility
from the partner's perspective, as such a strong IT/Software industry
background is an advantage
Minimum 3 years of professional experience in any of the following areas in; Consulting, Pre Sales, Professional services & support roles or Partner management.
For more information contact The Galway Language Desk on 091 507500 or email CV to reception.galway@cpl.ie