RelateCare to create 280 jobs at new Tralee facility

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Irish healthcare communications consultancy and outsourcing organisation RelateCare is creating 280 jobs in its new facility in Tralee.

The first 30 of the 280 new staff have just been hired and are working at the Tralee hub of RelateCare which is located on the campus of the Munster Technological University.

Work to recruit 250 additional management executives, support-function staff and front-line access-to-care staff is continuing as part of RelateCare’s ongoing expansion plans.

The Tralee site will support several blue-chip US healthcare clients, with administrative and clinical support services covering access to care activities and post-discharge management.

The hub is also in the process of building teams to support Irish clients, and RelateCare will leverage its proximity to the Corca Dhuibhne Gaeltacht to expand its Irish-speaking employee base.

The Taoiseach Micheál Martin said: “This is very welcome news for both Kerry and Ireland, and another important milestone in the journey of RelateCare.

“Today’s announcement and the jobs that will accompany it are also a clear demonstration of RelateCare’s commitment to Tralee, the strength of the regional economy, and to the breadth of talent that is on offer here.

“Firms like RelateCare play a vital role in supporting patients through their health care journeys.

“It’s a real global leader in its sector with strong roots in Ireland.” RelateCare Group CEO, Conor O’Byrne said: “We’re delighted to expand our Irish operations during a very exciting time of growth and customer expansion for the company.

“The global pandemic has changed the way that organisations communicate with patients and increased the need for virtual engagement.

“In a time of unprecedented demand for healthcare services we are incredibly proud to create these new opportunities as part of our ongoing growth and increasingly pivotal role in supporting so many healthcare organisations, at home in Ireland and abroad.

“Throughout the pandemic, we have gained important experience in providing our employees with working models that span geographies and allow ‘flexible work from home’ solutions.”

The Group currently employs over 1400 people with 1100 employees in Ireland and more than 300 across the United States.

Its headquarters are in Waterford City, with US Hubs in Cleveland, Ohio and most recently Little Rock, Arkansas.

Client Partners include Cleveland Clinic, Stanford Children’s Health, Beth Israel Lahey Health, Duke Health and the Health Service Executive amongst many others.


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