Client Support Executive
Our client, a highly successful Irish technology organisation are now, due to a significant increase in business levels, looking to expand their Limerick city centre based operation & have engaged with us in Cpl to hire an experienced Client Support Executive to join their energetic and enthusiastic team.
This is a fantastic opportunity for a highly ambitious & suitably qualified candidate to further develop their career in a highly sought-after and fast paced sector so if you’re interested, please apply!
The Job:
As a key part of the client support & operations team, you will primarily be responsible for supporting corporate & commercial clients with their needs, planning client events & launches, supporting the roll-out of the product, demonstrating technical capabilities to new customers & resolving queries/issues from the existing client base.
In addition to the above duties you will also identify opportunities for process improvements, analyse gaps in the customer experience, support communications campaigns, report on competitor/market activities, assist the design teams with customer post campaign feedback & support the wider management team in their projects & commercial duties.
Your Skills & Experience that we need:
· 3rd level degree qualified ideally in business studies, marketing or a related discipline.
· 2+ years’ experience ideally in a client or account management focused role. Recent graduates with a strong/relevant co-op or placement experience may also be considered.
· Proficient in MS Office and office management software
· Strong written & verbal communication skills.
· Excellent interpersonal skills & ability to engage with clients at all levels of seniority.
· Proven ability to self-manage & take ownership of your projects.
The Offer:
Base salary is depending on experience/qualifications but expected to be approx. 34-36k with additional benefits, bonus & paid car parking on top.
This role is fully office based in Limerick City centre.
Candidates without the relevant visa/work permit or eligibility to work permanently in Ireland will not be considered.
How to Apply:
If you’re interested in applying or want to know more about this job, contact Thomas Hogan in CPL Limerick in complete confidence on 0860279756 / 061221701 or email your CV to thomas.hogan@cpl.ie
For a full list of open jobs, have a look at www.cpl.ie
Jobs at CPL
Client Account Executive - Marketing Graduate
Client Account Executive