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TELEPHONE SUPPORT ? MIDWIFE OR PAEDIATRI
Company:RECRUITMENT PLUS |
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Job Reference Number |
14276490 |
Client ID: |
RI/D002953 |
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Posted On: |
Feb 8 2010 |
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Location: |
LOUTH, CAVAN, DUBLIN NORTH, MEATH |
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Job Type: |
Contract/Permanent |
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Salary: |
NEG DOE |
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DEPT: Customer Contact Centre
Main Purpose of Job
‘To provide the client with the most up to date medical and nursing information available, whilst maintaining a high standard of professionalism at all times ’This is achieved by utilizing both theoretical and practical knowledge and consultation is facilitated through use of the telephone and electronic mail.
Main Responsibilities
The Midwife client interaction is varied and includes many of the following aspects;
· Symptom assessment/Triage
· General Health information
· Health promotion
· Referral to relevant support groups
· Dissemination of information pertaining to the location of pharmacies, General Practitioners, Hospitals and other associated healthcare professionals.
In accordance with An Bord Altranais, the Midwife must always respect the clients right to anonymity and confidentiality. In interacting with the client over the telephone, the Midwife must utilize all possible aspects of communication to assess the client’s problems or symptoms. She /he has ultimate responsibility to ensure that client safety is held paramount and must make decisions accordingly to maintain this level of safe practice.
Job Requirements (Skill Set)
· Registered Midwife
· 3 to 5 years post registration experience in an acute setting
· Computer Skills desirable
· Additional nursing qualifications
· Triage/A & E experience
Key Contacts
External – Customers, People at all levels in our clients organizations
Internal – Managers, Supervisors, Nurse Advisors,
Working Environment
Busy Customer Contact Centre Environment. As a member of the Customer Contact Centre he/she may be required to perform office duties not specifically related to Nursing.
Working Pattern
Annual Hours Contract based on varied shift pattern
Part-time hours also available.
Contact Zuzana Foley now on 0429356910 or email your CV to zuzana@rplus.ie
