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TRANSFER AGENCY (TA) SUPERVISOR

 

Job Reference Number

14565031

Client ID:

RI/MBTAS212

Posted On:

Feb 3 2012

Location:

DUBLIN CITY CENTRE

Job Type:

Permanent

Salary:

NEGOTIABLE

TA Supervisor with strong knowledge of UK TA.

RESPONSIBILITIES:-

OPERATIONS
• Ensure shareholder accounts are opened accurately and timely, as per procedures,
• Quality checking of the work and communication of more junior team members
• Collect and review shareholder documentation received, including application forms and anti-money laundering documentation.
• Ensure documentation is received in good order to facilitate the accurate and timely set-up, including investors/distributors payment instructions on the systems.
• Generate standard and ad-hoc reports as requested.
• Ensure the BAU (business as usual) procedure is followed when dealing with investors and Clients around the follow-up of incomplete documentation.
• Liaise with other TA units to ensure a timely resolution to queries /requests
• Escalation of issues
• Ensure procedures and checklists are updated and adhered to.
• Maintain a central source for reference material
• Implement processes for team efficiencies.
• Participate in any projects assigned by Supervisor or Manager, including the Shareholder Documentation Project, provision of information for SAS70, Internal Audit, etc.
• Actively participate in team workshops and weekly meetings, including cross-departmental meetings and workshops.

EXPERIENCE

Essential
• At least 3-4 years experience in Shareholder Services is essential
• Extensive knowledge of Irish AML requirements and experience in handling complex questions in this regard from Investors, Distributors, Clients, colleagues.
• Experience in direct communciation with Shareholders, Distributors and Clients.
• Good knowledge of the Funds Industry.
• Ability to interpret complex legal documentation would be advantageous.

Desirable
• UK Shareholder Services experience and knowledge of UK AML policy and UK framework, while not essential, would be very desirable