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CUSTOMER SERVICE ADMINISTRATOR(CONTRACT)
Company:WEBRECRUIT IRELAND |
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Job Reference Number |
14566362 |
Client ID: |
RI/MEDCS0603/MC |
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Posted On: |
Feb 7 2012 |
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Location: |
WICKLOW, WICKLOW |
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Job Type: |
Contract |
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Salary: |
UP TO 28,000 DOE PRO RATA |
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Wicklow, Co Wicklow
Up to €28,000 DOE pro rata
As leaders in the sourcing and supply of exempt medicinal products, our client delivers pharmaceutical supplies across Europe. An opportunity has arisen for a Customer Service Administrator to join their team on a nine month contract.
This position offers a hardworking customer service/sales administrator the opportunity to work in a team that thrives on building excellent client relationships, as well as comprehensive product training. For the right person, there is the potential for this to become a permanent position.
As a Customer Service Administrator, you will be responsible for taking customer orders and acting as the first point of contact for product queries. This will involve answering calls from customers in hospitals, pharmacies and retail pharmacies.
Your duties will include:
- receiving and processing electronic or manual orders from customers
- ensuring orders are correctly completed
- handling customer queries and escalating where appropriate
- building and maintaining a high degree of customer care and focus
To be considered for this position, you must have extensive experience as a customer service administrator (or similar). You must also have experience of using Sage 200.
As a Customer Service Administrator, you will have excellent attention to detail and be a strong team player. Outstanding communication skills and a good telephone manner are also key.
Although not essential, experience of working in the pharmaceutical or medical sector would be a distinct advantage to your application..
To apply for the role of Customer Service Administrator [Contract], please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Customer Service Administrator, Contract, Customer Service, Customer Support Administrator, Client Services Administrator, Administrator, Administration, Admin, Sage 200.
