Accounts & QQI Certification Administrator

Accounts & QQI Certification Administrator

 Our client, based in Cahir, Co. Tipperary, an organisation dedicated to providing QQI validated, quality assured education and training programmes to the agricultural sector are seeking an ambitious Accounts & QQI Certification Administrator to join their expanding team.

This role supports the smooth running of QQI certification across Level 5 and Level 6 programmes, tracking submission and assessment deadlines against the certification cycle to keep every cohort on track.

The Role

The role also carries total responsibility for all learner accounts on SAGE — from setup through to invoicing, payments and debt chasing — alongside day-to-day administrative support to the wider accounts function.

The role requires strong organisation, attention to detail and confident communication to manage overlapping cohorts of learners and deadlines.

Responsibilities to include the following:

Accounts Administration

·      Manage the accounts inbox daily, printing and confirming new invoices for processing.

·      Respond to learner queries relating to finance and invoices, referring anything outstanding for payment.

Learner Accounts Management (SAGE)

·      Hold total responsibility for all learner accounts, setting up new customer accounts on SAGE and maintaining them accurately throughout the learner journey.

·      Process learner payments and post all transactions to SAGE, issuing monthly statements and managing ongoing invoicing.

·      Chase bad debts and overdue accounts, escalating persistent non-payment as required.

QQI Certification & Programme Tracking

·      Confirm submission dates for Level 5 and Level 6 programmes and track these against the certification cycle for each cohort.

·      Carry out regular check-ins on assignment and correction status with the correction team, ensuring certification stays on track and escalating any delays.

·      Chase learners who are late or at risk of missing submission deadlines, keeping records of contact and outcomes.

·      Confirm exam papers ahead of each assessment sitting.

·      Full responsibility for the entire certification process – including learner details, results sheet, external authentication, and upload to the QQI QBS System.

Skills & Experience that we need

·      Excellent working knowledge of SAGE accounting software is critical, including customer setup, payment processing, posting, and statement generation.

·      Excellent organisational skills, with the ability to track multiple submission and certification deadlines across overlapping cohorts.

·      High level of accuracy and attention to detail, particularly in invoice processing and record-keeping.

·      Confident, professional communication skills, both written and verbal, including handling learner and finance queries.

·      Proficiency in Microsoft Office (Word, Excel, Outlook).

·      Comfortable working with databases and tracking spreadsheets to monitor submissions, corrections, and certification status.

·      Ability to work independently, use initiative and follow established procedures reliably.

·      An understanding of, and commitment to, data protection and confidentiality.

·      2 years SAGE experience.

·      Experience in an administrative role, ideally within an education/training environment with exposure to QQI or similarly regulated certification processes.

·      Experience in MS Office

·      Experience in Customer Relations

·      Experience with MS Teams

The Offer

The is a full-time permanent role with competitive salary of up to €35,000K per annum, depending on candidates’ experience and qualifications.

This role is based in the company's office in Cahir Co. Tipperary so candidates must be based in the region or a short commute.

Applicants on restricted visas or requiring sponsorship cannot be considered. Candidates must also be available to attend an in-person interview in Cahir, Co. Tipperary.

How to Apply:

If you are interested in applying or want to know more about this role please contact,

Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to

orlaigh.quinn@cpl.ie.

For a full list of our open jobs, please have a look at cpl.com.

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