CPL

Box Office Manager

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Location
Limerick, Co. Limerick
Location type
At the office
Employment type
Full time
Job type
Permanent
Salary
€39,000 - 40,000
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Box Office Manager

Our client, a high-profile organisation in the Limerick & wider mid-west region, are now expanding their team & have engaged with Cpl on an exclusive basis to help recruit an experienced Box Office Manager to join the team and to take on this exciting role.

The Role:

The Box Office Manager’s role is a pivotal role within the company, and you will be responsible for leading and managing Box Office and Sales operations. 

The ideal candidate will be responsible for a wide range of duties including generating ticket sales, scheduling staff, monitoring and reporting on sales, income reconciliation, website integration in addition to managing general queries from the public and promoters. 

Responsibilities and Duties include but are not limited to: 

• Manage the Box Office functions 

• Liaise with Promoters/Co-Production Partners and Producers of incoming performances as needed and in turn upload all information on shows, ticket prices etc to the Ticketsolve Box Office system and company website 

• Supervise and manage the Box Office Sales Team. This includes preparing a roster of attendance, the submission of an accurate summary of staff hours to the Accounts Department and the organization and management of staff training as required 

• Ensure the smooth and efficient running of the chosen ticketing software system operated by the company and of the hardware equipment in which the company has invested 

• Liaise with the Backstage/Technical Manager to ensure that close co-operation exists between the technical requirements of incoming performances, and that the seats made available to, and put on sale for, the public to purchase are correct 

• Liaise with the Marketing Department to ensure close co-operation exists between the advertising and promotion activities undertaken and enable the Box Office Sales team to have up-to-date information on each performance in order to advise the inquiring public 

• Support the Marketing Department on the promotion and activation of Friends and Corporate Memberships 

• Maintain close contact with the company’s chosen I.T consultant regarding the effective operation of all computers and other hardware equipment on which the ticketing software runs and operates. 

• Ensure all H&S matters pertaining to the Box Office and customer experience and any other location managed and run by the company, meet the appropriate standards outlined in the Company’s Health & Safety Procedures. 

Skills & Experience that we need:

The ideal candidate will be responsible for a wide range of duties including generating ticket sales, scheduling staff, monitoring and reporting on sales, income reconciliation, website integration in addition to managing general queries from the public and promoters. 

• 3+ years’ experience in a box office, sales, administration, or other commercially focused role

• Experience in working in, arts or media/entertainment sectors would be an advantage

• Excellent interpersonal skills & ability to engage with colleagues & partners at all levels

• Strong IT knowledge.

The Offer:

This is a permanent onsite role, with base salary, depending on the candidate’s experience, will be in the €40K range per annum plus benefits.

The Box Office Manager will be required to work in accordance with the programme of events therefore their working hours will vary in line with service needs.

How to Apply: 

If you are interested in applying or want to know more about this role please contact, 

Orlaigh FitzGerald-Quinn in Cpl Limerick on 085 801 7135 or email your CV to orlaigh.quinn@cpl.ie. 

For a full list of our open jobs, have a look at cpl.com.

#CplLimerickOfficeSupport

Important Dates
Posted on
28 March, 2024
Reference number
JO-2403-532378

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