Facilities Coordinator

Role Overview

An exciting opportunity has arisen for a Facilities Coordinator to support the day-to-day operations, maintenance, and administration of services across a multi-tenant commercial campus.

The role is responsible for ensuring building systems, services, regulatory compliance, and tenant requirements are managed efficiently, maintaining a safe, clean, and well-functioning environment. The Facilities Coordinator acts as a key liaison between tenants, contractors, and senior leadership.

Key Responsibilities

Operations & Maintenance

• Manage and monitor building services including HVAC, electrical, plumbing, waste management, security and CCTV systems.
• Log, track, and manage reactive and planned maintenance via an app-based system.
• Coordinate and support contractors delivering maintenance, repairs, servicing, and project works on site.
• Conduct regular property inspections to ensure cleanliness, safety, and compliance standards are met.
• Schedule, track, and document planned preventative maintenance programmes.
• Prepare and present an annual plan for minor capital works across the campus.

Tenant Liaison

• Act as the primary point of contact for tenant engagement and queries.
• Manage on-site co-working facilities, including hot desking and meeting room spaces.
• Communicate maintenance updates, service disruptions, and works notices to tenants.
• Support tenant onboarding, move-ins, and move-outs.

Health, Safety & Compliance

• Ensure compliance with all relevant health, safety, and regulatory requirements.
• Maintain accurate records including risk assessments, incident reports, and compliance documentation.
• Lead emergency preparedness initiatives including fire drills and contractor safety inductions.
• Support sustainability and environmental initiatives where applicable.

Project & Executive Support

• Assist with capital works and refurbishment projects, coordinating contractors and schedules.
• Track project timelines, budgets, and completion reporting.
• Deputise for senior leadership when required and support stakeholder engagement.

Qualifications & Experience

• Minimum 3 years’ experience in facilities management, property management, or building operations.
• Strong knowledge of building systems (HVAC, electrical, plumbing, BMS).
• Familiarity with health & safety and compliance requirements (e.g. fire safety, risk assessments).
• Proficient in Microsoft Office and confident adopting new technologies and systems.
• Excellent organisational, communication, and problem-solving skills.

Personal Attributes

• High attention to detail with the ability to prioritise competing demands.
• Strong interpersonal and stakeholder management skills, with a collaborative and empathetic approach.
• Demonstrates strong work ethic and alignment with organisational values and mission.
• Comfortable working independently while contributing effectively within a team.
• Flexible and adaptable to changing operational needs.

Desirable (Not Essential)

• Experience using facilities management software or systems.
• Interest in improving processes through technology and innovation.
• Experience within multi-tenant office buildings, commercial campuses, or mixed-use developments.
• First Aid, Fire Warden, or Health & Safety certifications.