IT Field Service Engineer

Our client has proudly grown to become one of the top specialists in HV Turnkey projects, with offices in Ireland, the UK, Europe, Asia and South Africa. Due to continued expansion, they are looking for an IT Field Support Engineer to join their Team. You will provide Technical assistance and will be responsible for troubleshooting IT issues. You will be able to communicate technically with the IT Manager in a clear and concise manner.

Specific Responsibilities:

·       Carrying out IT Support and installation work

remotely and on-site

·       Supporting users over remote locations

·       Installing and configuring internet connections

·       Training users on software and technology

·       Document Technical support tickets and

resolutions

·       Following procedures and ensuring that controls

are in place

·       Reporting in a clear and concise timely manner

Skills / Requirements:

·       Minimum 2 years of experience in a similar role

·       Good understanding of networking protocols

·       Full driving licence required

·       Good problem-solving skills

·       Experience in office 365 admin

·       Excellent troubleshooting skills in Windows OS

·       Reliable, punctual and dependable

·       Self-driven

·       Strong communication skills

·       Proactive in solving problems

Location:

Co. Limerick

Reporting to:

IT Manager

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