Operations Mangager

Purpose Statement

Manages activities and allocates resources within the business excellence area, to ensure complete business excellence support is provided to the site to meet strategic and department goals. Develops, communicates and implements a strategy for business excellence (Lean, 6 sigma and Class A) and measures this through the AVOS system. Fosters a culture of business excellence throughout the organisation, where lean is our way of working, six sigma is our problem solving tool, and we are a Class A leading site. Ensure financial / cost improvement projects (CIP) goals are met through continuous improvement activities. Develops & implements digital lean strategy improvements across the business to drive key efficiencies.

Key Responsibilities

1. Recruits, coaches and develops organisational talent.

2. Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organisational objectives.

3. Keeps the organizations vision and values at the forefront of decision making and action.

4. Demonstrates effective change leadership.

5. Builds strategic partnerships to further departmental and organisational objectives.

6. Develops and executes organizational and operational policies that affect one or more groups by utilising technical/professional knowledge and skills.

7. Monitors compliance with company policies and procedures (for example (e.g.) compliance with Food and Drug Administration (FDA), British Standards Institution (BSI), Equal Employment Opportunity (EEO) regulations, etcetera (etc.)).

8. Makes decisions regarding work processes or operational plans and schedules in order to achieve department objectives.

9. Develops, monitors and appropriately adjusts the annual budget for department(s).

10. Develops strategy, approach, content and structure of business excellence roadmap, and ensures execution of same. Incorporate lean and six sigma applications into business excellence approach.

11. Develops and co-ordinates execution of detailed implementation plans for all levels of the organisation, including monthly milestone reporting.

12. Provides leadership and direction to site for all business excellence activities.

13. Provides organisational readiness / change agent support for the site.

14. Provides forum for internal & external benchmarking to ensure best practices in business excellence.

15. Facilitates strategic planning process, including regular review of performance against this plan.

16. Develops a digital lean strategy to create efficiencies across the business and fosters new ways of working & managing the business.

Education & Job Skills

1.   (Experience/Education) National Framework of Qualifications (NFQ) level 7 qualification in a relevant discipline. 9+ years of related work experience or an equivalent combination of education and work experience.

2.   (Technical/Business Knowledge (Job Skills)) Provides direction and monitors progress of exempt specialists and/or supervisory staff toward departmental goals; monitors costs of projects and of human and material resources within a department or unit; monitors company-wide indicators such as market share and profitability; monitors external environment in area of technical or professional responsibility. Will perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.

3.   (Cognitive Skills) Develops and/or identifies new work processes and the improved utilisation of human and material resources within the assigned or related functions or groups; facilitates others' participation in the continuous improvement programme; investigates and solves problems that impact work processes and personnel within or across units or departments; develops and communicates a vision for the organisational unit assigned.

4.   (Influence/Leadership) Develops, communicates, and builds consensus for operating goals that are in alignment with the division. Provides leadership to assigned staff and supervisors by communicating and providing guidance towards achieving department objectives.

5.   (Planning/Organisation) Creates immediate to long-range plans to carry out objectives established by top management; develops and calculates a budget for a department or group to meet organisational goals; forecasts future departmental needs including human and material resources and capital expenditures; recommends or modifies the structure of organisational units or a centralised functional activity subject to senior management approval.

6.   (Decision Making/Impact) Assignments are expressed in the form of objectives; makes decisions regarding work processes or operational plans and schedules in order to achieve the programme objectives established by senior management; consequences of erroneous decisions or recommendations would normally include critical delays and modifications to projects or operations with substantial expenditure of time, human resources, and funds, and may jeopardise future business activity.

7.   (Supervision Received) Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed from a relatively long-term perspective, for desired results.

8.   (Supervision Provided) Provides direction and guidance to exempt specialist and/or supervisory personnel who exercise significant latitude and independence in their assignments; evaluates performance of and assists in career development planning for subordinates; often responsible for a centralised staff or professional function of the company.

Please send your cv to Vina.horgan@cpl.ie

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