Commercial Lines Account Executive - Corporate - Broking

Account Executive -Corporate Broking-

An exciting opportunity has arisen for an Account Executive to join a dynamic and collaborative commercial insurance team. Working closely with an experienced Account Director, you will manage and develop an established portfolio of corporate and commercial clients, delivering outstanding service while identifying opportunities to grow the book.

This role offers exposure to complex commercial accounts, strong internal support, and the chance to progress your career within a high-performing team.

The position can be based in Sandyford or Santry.

Key Responsibilities

Client & Account Management

• Manage client insurance requirements across renewals, mid-term adjustments, and claims, in line with agreed service standards and procedures
• Support Account Director(s) in the day-to-day servicing and development of corporate accounts
• Proactively identify and deliver upsell and cross-sell opportunities
• Ensure all agreed internal processes and controls are followed
• Manage premium collection and aged debt effectively
• Comply with internal audit and governance requirements

Customer Relationship Management

• Build strong, trusted relationships with clients by anticipating needs and delivering on commitments
• Act as a key point of contact for client queries, quotations, and service issues, resolving matters efficiently and professionally

Customer Service Excellence

• Consistently represent a professional and client-focused image
• Take ownership for accuracy, quality, and attention to detail in all work
• Respond promptly and professionally to requests from clients, colleagues, and management

Team Collaboration

• Work closely with Account Directors and wider team members to ensure seamless client delivery
• Contribute positively to a team environment focused on shared goals and targets
• Support the team in achieving monthly and annual performance objectives

Compliance & Governance

• Work with the Team Manager and Compliance function to ensure client files meet regulatory and internal quality standards

Requirements

• Minimum CIP qualification
• Proven ability to work effectively within a team environment
• Strong communication and interpersonal skills
• Positive, proactive "can-do" attitude with the ability to adapt to change
• High level of attention to detail and accuracy
• Strong organisational skills with the ability to manage deadlines and competing priorities
• Solid technical and product knowledge within commercial insurance

Person Specification

• Previous experience using Open I
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Confident, friendly, and professional telephone manner
• Ability to build and maintain strong relationships with insurers and clients
• Keen to learn, develop, and progress professionally
• Strong work ethic and sense of accountability