Mortgage Completions Executive
Dublin / Hybrid (subject to client)
Salary
€40,000 - €42,000 (DOE)
Role Overview
Our client is seeking a detail-oriented Mortgage Completions Executive to manage mortgage applications from loan offer stage through to drawdown and completion. This role sits within a fast-paced lending environment and requires strong attention to detail, excellent stakeholder communication, and a solid understanding of regulatory and legal mortgage processes.
The successful candidate will be APA qualified and actively working toward QFA, with experience supporting high-volume mortgage pipelines and ensuring accurate, compliant completions.
Key Responsibilities
Pipeline & Case Management
- Manage a portfolio of mortgage applications from offer stage to successful drawdown and completion
- Track progress against SLAs, identifying and resolving blockers to prevent delays
Document Control & Accuracy
- Review, verify, and manage all legal and completion documentation, including:
- Loan offers
- Certificates of Title
- Property and life insurance documentation
- Ensure all documentation is complete, accurate, and compliant prior to drawdown
Stakeholder Liaison
- Act as the key point of contact between:
- Clients
- Solicitors
- Lending institutions
- Internal mortgage advisors and operations teams
- Maintain clear and professional communication throughout the completion process
Compliance & Risk
- Ensure all actions comply with Central Bank of Ireland regulations, Consumer Protection Code, and internal lending policies
- Maintain full audit trails and accurate case records
Query Resolution
- Proactively manage client and solicitor queries
- Resolve issues efficiently to support timely drawdowns and positive customer experience
Systems & Reporting
- Maintain accurate and up-to-date case notes on internal CRM and mortgage systems
- Provide clear status updates to internal stakeholders
Candidate Requirements
Experience
- 1-2+ years' experience in a mortgage administration, completions, lending operations, or financial services role
- Proven exposure to the legal and completion stage of the mortgage lifecycle
Knowledge
- Strong understanding of:
- Mortgage drawdown processes
- Legal documentation and conditions
- Regulatory and compliance requirements
Skills & Competencies
- High attention to detail with strong document-checking capability
- Excellent communication skills, both written and verbal
- Highly organised with the ability to manage a high-volume pipeline under pressure
- Confident working with Microsoft Office (Word, Excel, Outlook) and CRM / mortgage systems
Qualifications
- APA qualified (Loans / Regulation) - essential
- Actively working toward QFA (or committed to completing QFA) - highly desirable
Why Join
- Competitive salary of €40,000 - €42,000
- Opportunity to build a long-term career within mortgage operations and lending
- Supportive environment with ongoing professional development toward QFA
- Exposure to complex, high-quality mortgage cases in a regulated environment