Title: Dynamics 365 Sr Business Analyst
Type: Permanent
Location: Dublin City Centre (hybrid)
The Senior Business Systems Analyst will support digital and data transformation across the enterprise. This role works closely with application development partners, project teams, commercial functions, and subject matter experts to translate operational needs into clear system requirements and user stories.
The ideal candidate brings experience in large-scale transformation programmes, with a strong understanding of field operations, procurement, scheduling, and financial controls. Experience with Microsoft Dynamics CRM and Microsoft Dynamics 365 Business Central is a significant advantage.
Key Responsibilities:
- Provide insights into existing workflows across field operations, procurement, scheduling, and financial controls to inform system changes.
- Lead analysis to identify and document detailed user stories, functional requirements, and process improvements.
- Engage subject matter experts to define clear user stories, acceptance criteria, process flows, and functional specifications for system development.
- Ensure requirements reflect industry best practices and support efficient project delivery, cost control, and customer experience.
- Identify opportunities to streamline data and information flows and reduce manual or paper-based processes.
- Contribute to the design and delivery of digital solutions that improve visibility across projects, budgets, timelines, and customer journeys.
Key Skills:
- 8+ years' experience as a Business Systems Analyst or similar role.
- Bachelor's degree in Business, Construction Management, Information Systems, or a related discipline.
- Professional certifications such as CBAP, CCBA, Agile (PSPO/PSM), or Microsoft Dynamics credentials are an advantage.
- Experience delivering large digital and data transformation programmes within construction, engineering, homebuilding, or other project-based industries.
- Proven ability to work with subject matter experts to define detailed user stories and functional requirements.
- Strong experience facilitating workshops and documenting business and system requirements.
- Experience working in Agile delivery environments.
- Experience with Microsoft Dynamics CRM and Microsoft Dynamics 365 Business Central.
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