Headcase Marketing, a dynamic marketing agency based in Dublin 8, is seeking an experienced Operations Manager to oversee and optimise our operational processes.
About Us:
Headcase Marketing is a creative marketing agency delivering innovative campaigns and solutions for our clients. We're looking for an organized, detail-oriented Operations Manager to streamline our workflows and support our growing team.
Key Responsibilities:
Oversee daily operational activities across all departments
Manage and optimize business processes and workflows
Coordinate project timelines and resource allocation
Monitor operational performance and implement improvements
Manage operational software systems (Notion, QuickBooks, Google Workspace)
Ensure quality standards and deadline adherence across projects
Develop and implement standard operating procedures
Manage operational budgets and expenses
Lead team coordination and workflow management
Support financial operations including invoicing and expense tracking
Liaise with clients and stakeholders on operational matters
Coordinate with international suppliers and partners
Essential Requirements:
Minimum 3 years experience in operations management or similar role with significant operational responsibilities
Proven experience managing teams and coordinating workflows (15+ people)
Experience implementing operational improvements and standard procedures
Strong organizational and project management skills
Proficiency in operational software (Notion, QuickBooks, Google Workspace, Excel)
Excellent communication and leadership abilities
Ability to manage budgets and resource allocation
Problem-solving and decision-making capabilities
Good command of the English language (written and spoken)
Desirable:
Experience in marketing, creative, or agency environment
Familiarity with design and marketing tools (Canva)
Knowledge of Irish business compliance and financial operations
Background in process optimisation and team management
Portuguese language skills (we work with Brazilian suppliers)
How to Apply:
Please send your CV and cover letter to info@headcase.ie with "Operations Manager Application" in the subject line by 18 of February.
Headcase Marketing is an equal opportunities employer.