MetroLink is a transformative piece of public transport infrastructure and will be Dublin’s first metro railway. The system will offer a high-capacity, high-frequency metro railway with 16 new stations from Swords to Charlemont. It will interlink with multiple transport networks, including Dublin Airport, Irish Rail, DART, Dublin Bus, and Luas, promoting a seamlessly integrated transport experience for the Greater Dublin Area.
The majority of its 19km route is underground, marking a paradigm shift for Irish public transport. Upon launch, MetroLink will provide trains every three minutes during peak times, with expected annual passenger numbers of 53 million, providing unprecedented convenience of travel to passengers.
The MetroLink Head of IT is responsible for the management of IT operations within Metrolink. This includes developing and implementing IT-related strategies and policies. It involves the design, procurement, implementation and management of IT infrastructure and end-user tools. It includes responsibility for IT security for the core IT systems and services.
They will manage IT infrastructure and service to support the Metrolink Business team which is responsible for delivering the Metrolink project over the next 10 years. In so doing they will lead a core team of IT staff along with contractors and managed service providers.
Principal Accountabilities
The MetroLink Head of IT will lead the Information Technology practices and objectives for Metrolink while adhering with TII’s core obligations as a public body in terms of IT governance and security.
Specific responsibilities will include:
- Report to the Metrolink Executive Team on all matters pertaining to the management of the information technology function.
- Formulate appropriate IT strategies and policies that support the work of Metrolink
- IT Policy development and implementation in areas such as IT Security and Contingency Planning
- IT Security and ensuring compliance with Public Sector Security Standards and providing assurance to TII’s Information Security Officer
- Planning and implementing IT hardware and software infrastructure
- Management of core cloud services
- Ensuring appropriate governance is in place for IT purchases and management
- Managing a team of resources to ensure day-to-day systems are available
- Project Management
- IT Budgetary control
- Management of Helpdesk support and administration function
- Management of service providers
- Promote an equitable, inclusive and collaborative workplace.
- Perform additional tasks, activities or other duties as may be required or assigned as part of the role throughout the MetroLink programme.
All the divisions within TII have inter-dependent responsibilities and close cooperation, collaboration and teamwork are required across the whole organisation.
ESSENTIAL REQUIREMENTS
Character
Each candidate must be of good character.
Health
A candidate for and any person holding the role must be fully competent and capable of undertaking duties attached to the role and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Experience, Skills and Qualifications
The successful candidate will be required to demonstrate the key competencies for a Principal Officer position as outlined in Appendix 1, as well as the following job-specific requirements:
Experience
- Minimum 7 years experience in a similar lead role within IT
Skills
- Extensive senior information technology experience combining a management lead role with hands-on experience across a range of technologies as detailed below
- Experience in setting up and/or building up a new IT team would beneficial
- Experience with the following technologies:
- Azure AD and Office 365 management
- InTune and Windows Defender
- Security tools including Anti-Virus, Endpoint protection and Web/Email Filtering
- Firewalls
- SIEM
- Wifi and Network Equipment
- Backup and recovery
- Meeting room A/V
- Windows Servers
- Experience working within an Information Security Management System (ISMS) including managing and evidencing controls
- Experience in IT Governance in procurement, security and budget management
- Experience in developing IT-related policies
- Experience in Disaster Recovery planning and testing
- Demonstrate a good understanding of, or the ability to quickly learn, the public sector working environment
- Experience working with diverse teams
- Experience of managing a team and a significant workload
- Ability to work on own initiative with strong multitasking capabilities
- Ability to work to tight deadlines and prioritise tasks effectively
- Highly organised with strong attention to detail
- Strong interpersonal skills
Formal Education Qualifications
- A minimum NFQ level 8 degree in Computer Science\IT\Engineering or other relevant discipline is required.
Practicing / Training / Compliance Certification
- Project Management Certification from a body such as APM or PMI (Desirable).
Professional Memberships
- Membership of a related professional organisation or be in a position to apply for membership (Desirable).
APPLICATION & SELECTION PROCESS
How to Apply
Please submit the 3 documents as set out below to Metrolinkjobs@tii.ie.
- A short cover letter/ personal statement (i.e. no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills and experience meet the requirements for the position.
- A comprehensive CV, detailed as relevant to the position (no longer than 3 pages).
- A fully completed Key Achievements Form (attached).
We request that all three documents are submitted in a single word document or PDF where possible.
To view the full job listing please visit Careers.
