MetroLink System Administrator – ProjectWise
The Systems Administrator (ProjectWise) is responsible for implementing and maintaining Bentley Systems ProjectWise, a comprehensive software solution for managing infrastructure and engineering content throughout the project lifecycle. The role holder is responsible for maintaining Project Wise Systems, this includes installations, configuration, and customisation to meet the specific needs of MetroLink projects and clients. The Systems Administrator is responsible for the ongoing maintenance to meet the needs of Metrolink’s functions and contractors in the fast-paced project. The role holder is responsible for ensuring the stability, security and performance of the ProjectWise system, as well as providing technical support to users.
Principal Accountabilities
• Manage and maintain the ProjectWise environment, including installation, configuration and upgrades.
• Meet customer expectations through resolving incidents within Service Level Agreements.
• Collaborate closely with key stakeholders and colleagues.
• Liaise and collaborate with the ProjectWise system platform hosts and vendors, Bentley Systems.
• Work with the system configurator and key stakeholders to implement efficient workflows within ProjectWise, ensuring seamless data and document management.
• Provide user training and support to end-users on ProjectWise best practices, tools, and functionalities.
• Assist with data governance to develop and enforce data standards, naming conventions, and security protocols to maintain data integrity and compliance with relevant industry standards including ISO19650.
• Integrate ProjectWise with other engineering applications and platforms used across MetroLink and its appointed parties to enhance interoperability and streamline data exchange.
• Create and maintain comprehensive documentation of Bentley Applications support and ProjectWise configurations, processes, and user guidelines.
• Stay up to date with industry trends and technology advancements to recommend and implement enhancements to our ProjectWise setup and developing ProjectWise PowerShell scripts.
• Collaborate with the Information Technology (IT), Application support, and Bentley teams on software upgrades and deployments.
• Maintain the 3rd party information area of the system.
• Provide ProjectWise content quality reporting.
• Support MetroLink functions and delivery teams with managing users and user access, and user audits and reporting.
• Promote an equitable, inclusive and collaborative workplace
• Perform additional tasks, activities or other duties as may be required or assigned as part of the role as appropriate to the grade.
All the divisions within TII have inter-dependent responsibilities and close cooperation, collaboration and teamwork are required across the whole organisation to meet tight deadlines.
ESSENTIAL REQUIREMENTS
Character
Each candidate must be of good character. 5 TII Information Booklet - MetroLink System Administrator - ProjectWise – May 2025
Health
A candidate for and any person holding the role must be fully competent and capable of undertaking duties attached to the role and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service.
Experience, Skills and Qualifications
Experience
• A minimum of 5 years’ experience with ProjectWise administration.
• 3+ years working on multidiscipline projects or infrastructure programmes is preferable. • Experience delivering a ProjectWise solution for a large infrastructure project.
• Experience working on a rail or metro project is desirable.
• Experience in writing and implementing PowerShell scripts using PWPS, and/or Dab_pwps Cmdlets as a tool to support and automate ProjectWise Administrative tasks and activities.
• Experience in implementation and management of ProjectWise workspaces.
• Experience in configuring ICS.
• Experience with Workflow Rules Engine (WRE).
• Experience of IT service delivery workflows.
• Experience in support work management systems e.g., ServiceNow.
• Experience of working with 3rd party software suppliers.
• Experience of IT service delivery workflows.
• Experience in support work management systems e.g., ServiceNow.
• Experience of working with 3rd party software suppliers.
Skills
• Understanding of IT infrastructure and strong background in system administration.
• Excellent problem-solving skills.
• Ability to work collaboratively with a diverse team.
• Ability to work independently.
• Ability to co-ordinate and communicate important information across the team.
• Strong analytical, problem-solving, and communication skills.
• Ability to work in a collaborative manner that is positive, open and transparent.
• An understanding of the relationship between application performance and the underlying infrastructure is essential.
• Exceptional customer service attitude. Ability to self-prioritise and manage customer expectations.
• Ability to use PowerShell scripting.
• Ability to engage with Clients and Key Stakeholders to build configurations and fix technical issues.
Formal Education Qualifications
Third Level Qualification (Level 7) degree in Computer science, Information systems, Engineering or an equivalent degree.
How to Apply:
Please submit the 3 documents as set out below to Metrolinkjobs@tii.ie.
a) A short cover letter/ personal statement (i.e. no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills and experience meet the requirements for the position.
b) A comprehensive CV, detailed as relevant to the position (no longer than 3 pages).
c) A fully completed Key Achievements Form (attached).
We request that all three documents are submitted in a single word document or PDF where possible. Please note that omission of any or part of the 3 requested documents, as set out above, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process.
