MetroLink Technical Interface Manager

MetroLink Programme 

MetroLink is a transformative piece of public transport infrastructure and will be Dublin’s first metro railway. The system will offer a high-capacity, high-frequency metro railway with 16 new stations from Swords to Charlemont. It will interlink with multiple transport networks, including Dublin Airport, Irish Rail, DART, Dublin Bus, and Luas, promoting a seamlessly integrated transport experience for the Greater Dublin Area.  

The majority of its 19km route is underground, marking a paradigm shift for Irish public transport. Upon launch, MetroLink will provide trains every three minutes during peak times, with expected annual passenger numbers of 53 million, providing unprecedented convenience of travel to passengers. 

Job Description

The Technical Interface Manager is responsible for overseeing the supporting works to the MetroLink Technical Stakeholder Programme in planning the delivery of the Metrolink programme from Enabling Works through to final Delivery. The role holder supports design and engineering engagement with technical stakeholders, ensuring consents & licences, legal agreements and Commercial discharge of MetroLink obligations throughout the lifetime of the programme are completed in a timely collaborative manner that supports the programme. The role facilitates teamwork and managing key risks associated with technical stakeholders in order to enable the delivery of the MetroLink programme. The successful candidate will be an accomplished communicator demonstrating the capability of working on his/her own initiative. A crucial aspect of the role involves establishing strong, trusting relationships with key stakeholders and securing their support for the delivery process of the enabling works.  The role holder will manage relationships with stakeholders and ensure compliance with industry regulations and best practices. The role holder is key in the implementation phase of MetroLink, demanding a candidate who possesses maturity of thought with a keen sense of judgement, commensurate with the requirements of the form of contract being adopted for these works. 

Principal Accountabilities

• Manage the interfaces between the project and third parties contributing to optimal development and program set up for successful procurement, delivery and commissioning of the programme. 
• Engage with key third party technical stakeholders effected by project works to understand their needs and concerns, taking measures to maintain effective relationships throughout the project with Contractors.  
• Co-ordinate design and construction interfaces to third parties, including handover of the works with the MetroLink main infrastructure contract and other enabling contracts, including liaising with the wider integrated MetroLink team. 
• Provide input and solutions which allow for minimal third party impact, whilst maintaining commercially effective project delivery. 
• Liaise with a large multi-disciplinary team of internal resources and external advisors to develop detailed interface plans, stakeholder engagement plans, monitoring, tracking and co-ordinating their implementation. 
• Organise and participate in both internal and external stakeholder meetings to discuss project progress and address any concern. 
• Collaborate with project managers and engineers to integrate technical requirements into the overall project programme. 
• Contribute to the project schedule of works and progress monitoring throughout the project 
• Liaise with heads of departments to ensure appropriate resource management. 
• Maintain effective relationships with third parties in order to avoid disputes and commercial compensation claims 
• Maintain effective communication with stakeholders, including subcontractors, suppliers, government, agencies and community representatives as well as managing any issues ensuring that they are dealt with quickly and efficiently. 
• Ensure communication interfaces are professionally managed and assist in the production of communications by providing programme and technical information to the MetroLink Team as required. 
• Advocate collaboration, integration and continuous improvement among multidisciplinary programme teams and stakeholders, taking advantage of opportunities as they arise. 
• Oversee compliance with planning and programme policies across all related project activities. 
• Support a collaborative culture which enables high performance by encouraging innovation and knowledge sharing. 
• Promote an equitable, inclusive, accessible, and diverse workplace. 
• Promote a proactive safety and sustainability culture. 
• Perform additional tasks, activities or other duties as may be required or assigned as part of the role throughout the MetroLink programme. 

All the divisions within TII have inter-dependent responsibilities and close cooperation, collaboration and teamwork are required across the whole organisation to meet tight deadlines. 

ESSENTIAL REQUIREMENTS 

Character 

Each candidate must be of good character.    

Health 

A candidate for and any person holding the role must be fully competent and capable of undertaking duties attached to the role and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. 

Experience, Skills and Qualifications

Experience 

• 7+ years' experience in relevant project management capacity, in a complex multidisciplinary environment. 
• Experience working with infrastructure works a benefit 
• Experience in quality assurance processes to ensure that project deliverables meet the required standards. 

Skills 

• Excellent verbal and written communication skills to facilitate clear and consistent dialogue between all parties involved. 
• Ability to effectively engage with and manage relationships with various stakeholders, including customers, regulatory bodies, and internal teams. 
• Accomplished communicator with the ability to demonstrate the capability of working on his/her own initiative 
• Ability to make key decisions on construction projects. 
• Proficient in gathering, documenting, and analysing project requirements to ensure they align with customer and operational needs 
• Expertise in identifying, assessing, and mitigating risks associated with the project. 
• Strong collaboration skills to work effectively with multidisciplinary teams and ensure cohesive project delivery. 
• Ability to identify issues and develop effective solutions to keep the project on track 
• Flexibility to adapt to changing project requirements and environments. 
• Strong interpersonal skills with the ability to influence and relate to individuals and groups – both technical and non-technical. 
• Strong analytical and organisational skills 
• Ability to govern and drive outcomes to ensure high quality service. 
• Ability to see the bigger picture by understanding the programme risk not just the project risk. 
• Strong commercial acumen with a comprehensive understanding of business operations and the ability to make strategic decisions that drive success. 

Formal Education Qualifications 

• Degree or 3rd level professional qualification (NFQ Level 8 or equivalent) in relevant subject area e.g. Engineering, Science 

Professional Memberships 

• APM or other Project Management 
• Qualification 
• Be a Chartered Engineer with Engineers Ireland or be professionally registered at an equivalent level with an equivalent organisation is desirable but not required. 

APPLICATION & SELECTION PROCESS 

How to Apply 

Please submit the 3 documents as set out below to Metrolinkjobs@tii.ie.  

1. A short cover letter/ personal statement (i.e. no more than 2 pages) outlining why you wish to be considered for the post and where you believe your skills and experience meet the requirements for the position. 
2. A comprehensive CV, detailed as relevant to the position (no longer than 3 pages). 
3. A fully completed Key Achievements Form (attached). 

 We request that all three documents are submitted in a single word document or PDF where possible.  

Please note that omission of any or part of the 3 requested documents, as set out above, will render the application incomplete. Incomplete applications will not be considered for the next stage of the selection process. 

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